Summary
Overview
Work History
Education
Skills
Timeline
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Steven Perez

Tampa

Summary

Dynamic Asset Servicing Associate Analyst at Citibank with a proven track record in enhancing data integrity and optimizing productivity. Skilled in trend analysis and critical thinking, I effectively communicated complex findings, supported audits, and improved operational efficiency, contributing to a more streamlined workflow and increased stakeholder satisfaction.

Overview

5
5
years of professional experience

Work History

Asset Servicing Associate Analysr

Citibank
07.2023 - Current
  • Demonstrated strong problem-solving abilities while troubleshooting issues related to data integrity or system inconsistencies.
  • Provided support during internal audits by promptly supplying requested information as needed.
  • Evaluated methods and made appropriate changes to increase productivity and decrease turnaround time to accomplish desired output.
  • Presented complex analytical findings in a clear, concise manner, enabling effective communication with various departments.
  • Analyzed data sets using Software and other quantitative and statistical modeling technologies and tools to effectively meet company analysis and reporting requirements.

Technician

TNT Wireless
03.2020 - 11.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Optimized system performance thorough testing and analysis.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Assistant General Manager

3 Corners Pizza
11.2022 - 07.2023
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.

Education

Diploma - General

Dumont High School
Dumont, NJ
06.2005

Skills

  • Microsoft Excel
  • Incident reporting
  • Financial accountability
  • Trend analysis
  • Team collaboration and leadership
  • Report preparation
  • Data integrity assurance
  • Data processing
  • Deadline adherence
  • Time management
  • Attention to detail
  • Critical thinking
  • Analytical problem solving
  • Information gathering
  • Account reconciliation
  • Documentation and reporting

Timeline

Asset Servicing Associate Analysr

Citibank
07.2023 - Current

Assistant General Manager

3 Corners Pizza
11.2022 - 07.2023

Technician

TNT Wireless
03.2020 - 11.2023

Diploma - General

Dumont High School

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