Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Perez

Union City

Summary

An honest, hard working student majoring in Accounting aspiring to help others and take on higher responsibilities. With four years of work experience and equipped with many versatile skills, looking to deliver excellent customer service and maintain higher standards.

Overview

4
4
years of professional experience

Work History

Guest Experience Ambassador

Big Snow
12.2024 - Current
  • Providing information to guests regarding ticket entry and the rental process, as well as checking in guests for slope access.
  • Guiding guests through the rental process, ensuring equipment is up to standards and well fitting to their needs.
  • Upholding safety measures in the facility and ensuring every guest has the best experience.


Sales Associate

Party City
09.2021 - 01.2025
  • Assisting customers with finding party supplies and other merchandise.
  • Making use of the cash register and the POS system.
  • Safely using the helium inflation system to fulfill balloon orders.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Accounting

Hudson County Community College
Jersey City, NJ
05-2026

High School Diploma -

Jose Marti STEM Academy
Union City, NJ
06-2023

Skills

  • Excellent Communication
  • Ability to work under pressure
  • Ability to work as a team
  • Complaint Handling
  • Guest relations and customer service
  • Problem solving ability

Timeline

Guest Experience Ambassador

Big Snow
12.2024 - Current

Sales Associate

Party City
09.2021 - 01.2025

Accounting

Hudson County Community College

High School Diploma -

Jose Marti STEM Academy

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