Steven Peters
Louisville,USA
Work Preference
Summary
Dynamic professional with a proven track record in service delivery management. Adept at fostering customer loyalty through effective communication and interpersonal skills. Successfully streamlined operations and cultivated partnerships, ensuring integrity and excellence in all endeavors. Committed to enhancing customer experiences while leading teams to achieve outstanding results.
Overview
15
15
years of professional experience
Work History
Inventory Management / Delivery Driver
Choice Books, LLC.
Louisville, KY
04.2025 - Current
- Executed on-time and efficient delivery of products to customers.
Sales / Finance Manager
Swope Motorsports
Louisville, KY
04.2024 - 04.2025
- Conducted client interviews to assess income, expenses, financial objectives, and risk tolerance for effective financial plan development.
Porter / Driver
Pinnacle Ford
Nicholasville, KY
10.2023 - 03.2024
- Streamlined vehicle delivery operations by collaborating with sales and service teams.
Porter / Driver
Green's Toyota
Lexington, KY
10.2022 - 09.2023
- Ensured cleanliness and organization of dealership facilities and grounds.
Sales/Account Management
C&C Fence Company
McDonough, GA
12.2020 - 08.2022
- Facilitated effective account management and support for customers, strengthening loyalty and preserving revenue streams.
Owner/Operator (Franchisee)
Fox’s Pizza Den
Locust Grove, GA
12.2018 - 10.2020
- Oversaw daily operations of business, encompassing staff hiring and training
Owner/Operator
Healthcare Medical Waste Removal, LLC.
Locust Grove, GA
01.2011 - 10.2018
- Cultivated partnerships with healthcare facilities to secure service agreements.
Education
BS - Bible
Baptist Bible College
Clarks Summit, PA01.1996
Skills
- Interpersonal skills
- Service delivery management
- Integrity and ethics
- Effective communication
- Customer experience management
- Team leadership
- 24/7 support availability
- Escalation resolution
Timeline
Inventory Management / Delivery Driver
Choice Books, LLC.
04.2025 - Current
Sales / Finance Manager
Swope Motorsports
04.2024 - 04.2025
Porter / Driver
Pinnacle Ford
10.2023 - 03.2024
Porter / Driver
Green's Toyota
10.2022 - 09.2023
Sales/Account Management
C&C Fence Company
12.2020 - 08.2022
Owner/Operator (Franchisee)
Fox’s Pizza Den
12.2018 - 10.2020
Owner/Operator
Healthcare Medical Waste Removal, LLC.
01.2011 - 10.2018
BS - Bible
Baptist Bible College
References
References available upon request.
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