Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEVEN PIKE

Colorado Springs,CO

Summary

Hard-working Facility Manager offering 5-year background in environments, spanning engineering and technologies. Proficient with various systems, equipment, and all CPU system. Skilled in maintenance and complex troubleshooting or repair of all bowling equipment and Whrilybugs. Systematic Facility Manager with Area of study certification and 5 years of expertise in and operations. Safety-focused leader, enforcing regulatory compliance with applicable workplace, personnel, and environmental regulations. Competent and effective at performance analyses of financial, operational, and employee productivity metrics. Skilled at planning and implementing improved processes or procedures to resolve any and all challenges. Resourceful Facility Manager leveraging 5 years' experience and exceptional financial acumen to guarantee repeat success in cost-reduction objectives for organizations. Efficient scheduler and project manager bringing track record of consistent, on-time completion of major jobs through deployment. Systematic and meticulous Facility Manager with 5-year background leading cross-functional maintenance. Perceptive and corrective regarding all facets of buildings, grounds and employee safety. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Multitasking with every potion that I have had, with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives. Active support to minimize labor, increase productivity and maintain quality in all aspects of administration. Organized Administrative Services Manager with progressive career successfully overseeing facility. Streamlines processes and drives efficiency to keep projects on task. Deadline-oriented and driven with commitment to excellence. Equipment installations and maintenance Supplier contracts management Inspections of all equipment Operational efficiency and safety Employee supervision and task delegation Performance assessments Team building and leadership Administrative management Process development Highly organized and detail-oriented Facility Manager bringing 10 plus years of experience in providing leadership. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel. Qualified bringing background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns.

Overview

32
32
years of professional experience

Work History

Assistant Manager/Facility Manager

WhirlyBall
09.2016 - 01.2022
  • Managed and directed facility staff of 50, including Assistant Manager and Facility Manager assignment delegation and timely completion
  • Held oversight of equipment maintenance, repairs and installations scheduling and work performed
  • Inspected equipment, facility grounds, external building structure, and systems on daily basis
  • Monitored and recorded metrics related to finances and operations to conduct on a daily basis analysis of associated costs and performance
  • Assessed all aspects of facility operations and employee activities to enforce and ensure adherence to workplace safety regulations
  • Trained 25-50 employees on best practices and protocol while managing teams to maintain optimal productivity
  • Organized and maintained documents, files and records
  • Summary
  • Skills
  • Experience
  • Scheduled maintenance for office equipment to keep machines operating efficiently
  • Handled supply purchases and inventory management for office operations and equipment maintenance
  • Worked with management team to improve workflows and eliminate unnecessary tasks
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.

Construction Superintendent

Rack and Son's Construction LLC
08.2015 - 09.2017
  • Inspected daily construction to determine project progress, contract compliance and safety
  • Developed basic working knowledge of company's HSE standards, programs and goals to maintain compliant site operations
  • Supervised architectural interior work for buildings, including molding, crown trim and installing room accessories for owners
  • Motivated and supported field workers completing work to increase work quality and efficiency
  • Trained and assisted employees in use of personal protective equipment and communicated safety requirements for various phases of construction, promoting safe, clean work environment
  • Enhanced production methods and improved employee motivation to maximize team productivity
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs
  • Maintained project compliance by reviewing contractor scope, materials and pricing take-offs to achieve competitive bidding with zero lost time accidents
  • Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements
  • Assigned work to employees based on project requirements and individual team member strengths
  • Determined optimal construction requirements and site plans
  • Kept track of all inventory, including supplies and materials prevent losses
  • Supervised material usage and contractor hours to keep projects in line with budgets
  • Led weekly status meetings and reviewed daily staff reporting
  • Maintained high-quality standards, educating general contractors on quality control
  • Created and presented work plans for client review
  • Developed and submi ed site-specific work plans for client review
  • Controlled material expenses by improving resource allocation
  • Led bid development meetings and project status updates
  • Monitored daily construction and evaluated project progress, contract compliance and safety
  • Developed and maintained technical expertise in global se ing
  • Sustained safety protocols by ensuring proper and safe handling of equipment and materials
  • Maintained project compliance, reviewed contractor scope, secured materials and negotiated pricing for competitive bidding with zero lost time due to accidents
  • Chaired weekly progress and commercial meetings and monitored daily reports from field staff
  • Completed demo project under budget and ahead of schedule with no punch list items.
  • Identified and reviewed proposed change order requests.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.

Executive Car Business

Employeed
02.2005 - 08.2014
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty
  • Negotiated prices and set up contracts to finalize sales agreements
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction
  • Implemented sales plans for classified newspaper advertising by identifying and calling on prospects
  • Created and implemented store displays, promoting sales and growth
  • Prepared and processed contracts and order forms for new and existing customers
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability
  • Implemented consultative sales techniques to generate revenues and exceed sales targets
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals
  • Introduced customers to new offerings and updated accounts
  • Negotiated and closed deals with minimal oversight
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close
  • Planned and followed through with inventory management for each store
  • Strengthened branding initiatives by coordinating annual events to maximize outreach
  • Assisted customers during selection process and helped choose perfect products to meet individual needs
  • Championed contact management system launch to achieve 100% client organization
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets
  • Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.

Real Estate Agent

Employeed
04.1990 - 08.2008
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed new business and managed new and existing clients.
  • Acted as listing agent for 1 brokers over
  • Advised clients on market conditions and property value for informed decision-making.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.

Bartender Supervisor

Hyatt And Hyatt Inc
08.1991 - 08.1995
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory
  • Executed bar program to implement new menu rollouts, bolstering revenue
  • Supervised cleanliness of guest service areas before, during and after service
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele
  • Monitored daily checklists and side worksheets to keep and other staff members on task
  • Checked identification of customers to verify age requirements needed to purchase alcohol
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs
  • Helped drive average ticket increases of by upselling customers from shelf to premium brands
  • Designed and implemented new cocktails to drive customer interest and sales numbers
  • Engaged in small talk with patrons to build rapport and earn repeat business
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays
  • Reduced inventory losses by creating new drink menu items to move older products
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies
  • Balanced daily registers and generated sales reports to support financial and administrative objectives
  • Stocked bar with beer, wine, liquor and related supplies
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards
  • Inventoried glass and stemware, cu ing costs [Number]% through effective inventory management
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff
  • Planned and updated menus to capitalize on changing trends in customer preferences
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment
  • Created list of signature beverage items to increase overall revenue and patron loyalty
  • Reinvented classic cocktails (cocktail of the day) and beer and wine special to complement new menu options
  • Upsold customers from shelf to premium brands to help boost sales
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction
  • Collected food, wine and appetizer orders from patrons and promoted upsell items
  • Made product recommendations to customers based on preference, food pairings and special promotions
  • Worked with management to plan and implement special events to boost customer numbers and profits
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Monitored patrons to keep alcohol consumption at designated levels
  • Offered preferred tables and other special accommodations to VIP customers
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Education

Bachelor of Arts - Consumer Economics

University of Miami
1992

Bachelor of Arts - Engineering Mechanics Education and

University of Syracuse
06.1990

Skills

  • Mitigation Projects
  • Supervision Abilities
  • Health and Safety Compliance
  • Customer Retention
  • Supplier Contracts Management
  • Accounts Payable and Accounts Receivable
  • Budget Administration
  • Cost-Reduction Methods
  • Incident Response
  • Money Management
  • Training Initiatives
  • Team Meetings

Timeline

Assistant Manager/Facility Manager

WhirlyBall
09.2016 - 01.2022

Construction Superintendent

Rack and Son's Construction LLC
08.2015 - 09.2017

Executive Car Business

Employeed
02.2005 - 08.2014

Bartender Supervisor

Hyatt And Hyatt Inc
08.1991 - 08.1995

Real Estate Agent

Employeed
04.1990 - 08.2008

Bachelor of Arts - Consumer Economics

University of Miami

Bachelor of Arts - Engineering Mechanics Education and

University of Syracuse
STEVEN PIKE