Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Steven Plascencia

Puyallup,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Offers strong sense of duty, superior work ethic and reliability in safely completing assignments and working in groups.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Automotive Technician

Volkswagen Of Puyallup
PUYALLUP, WA
04.2017 - Current
  • Created invoices, and collected data for all orders, and in stock parts.
  • Answered customer questions and discussed options face-to-face, over telephone and via email.
  • Maintained high service delivery, quality and efficiency by monitoring service writer and technician performance.
  • Performed maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Monitored shop equipment to maintain safe working conditions.
  • Controlled daily parts program activities to improve sales and inventory management.
  • Kept detailed records of repairs, labor involved and parts used, together with all other inventory management.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.

Grounds Maintenance Worker

City of Tacoma
Tacoma, WA
12.2023 - 06.2024
  • Maintained and repaired a variety of grounds equipment, such as mowers, edgers, trimmers, blowers, and hedge clippers.
  • Performed routine maintenance on all turf grass areas including aeration, fertilization, seeding and pesticide applications.
  • Operated vehicles and equipment safely to minimize risks to people and property.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.

Planning and Public Works

Pierce County
Spanaway, WA
04.2023 - 09.2023
  • Installed and maintained automatic tools for optimal care of lawns and bedding plants.
  • Added new landscaping plants, trees and grass seed.
  • Collaborated with team members to assess equipment performance needs.
  • Read work orders or received instructions from supervisors to determine work requirements.
  • Used hand-held tools such as weed eaters, hedge trimmers, and leaf blowers to maintain green spaces and ponds.
  • Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
  • Operated hand and power tools to make maintenance repairs and maintain grounds and walks.
  • Repaired and installed fencing.

Lot Manager

Chevrolet of Puyallup
PUYALLUP, WA
02.2015 - 04.2017
  • Managed all used and new inventory.
  • Responsible for ordering vehicles for customers who has special order/custom cars.
  • Arranged vehicles around lot as directed and filled new and pre-owned vehicles to proper fuel level, also implementing company standards for cleanliness and signage.
  • Determined and reported on lead time for manufacture and delivery of new vehicle inventory and informed customers.
  • Delegated work to staff, setting priorities and goals.

Education

HIGH SCHOOL DIPLOMA -

BIRMINGHAM HIGH SCHOOL
05.2013

Skills

  • Experienced with materials, and tools such as weed eaters, and hedge trimmers utilized in landscaping, ground maintenance, and road maintenance
  • Hazardous Waste Management
  • Knowledge of basic math, safety procedures, and computer programs
  • Fluent in Spanish
  • Experienced with working in all weather conditions
  • Experienced with digging, climbing and walking long distances with equipment or tools
  • Knowledge on different plant species
  • Hand and Power Tool Operation
  • Troubleshooting and Diagnostics

References

  • Morey Peterson: Parts manager. Phone: 253-686-4056
  • Jason Murphy: Service Advisor. Phone: 253-777-9524
  • Dina Genske: Parts delivery driver. Phone: 253-380-3461

Languages

  • Fluent in both English and Spanish.
  • Certification

    • American Traffic Safety Services Association, - 2023-2027
    • Washington State Traffic Control Flagger - 2023-2026
    • Certified in C.P.R and First Aid - 2023-2025
    • Hydrant Operation- 2024

    Timeline

    Grounds Maintenance Worker

    City of Tacoma
    12.2023 - 06.2024

    Planning and Public Works

    Pierce County
    04.2023 - 09.2023

    Automotive Technician

    Volkswagen Of Puyallup
    04.2017 - Current

    Lot Manager

    Chevrolet of Puyallup
    02.2015 - 04.2017

    HIGH SCHOOL DIPLOMA -

    BIRMINGHAM HIGH SCHOOL
    Steven Plascencia