Steven Porter

*Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.

* Recommended follow-up visits and additional services and products to help clients pursue wellness goals.

* Built strong relationships with customers to drive repeat business.

* Participated in and helped organize events to promote brand image and awareness and maximize sales.

*Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

* Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

* Monitored workflow to improve employee time management and increase productivity.

* Evaluated employee performance and coached and trained to improve weak areas.

* Achieved results by working with staff to meet established targets.

* Maintained compliance with company policies, objectives, and communication goals.

* Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. ● Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference. ● Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

* Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.