Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Radney

Dallas,United States

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

9
9
years of professional experience

Work History

Associate

Walmart
06.2025 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Retail Manager

Verzion
02.2021 - 01.2025
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Submitted orders for new inventory.
  • Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.

Warehouse Team Lead

Amazon
02.2017 - 01.2021
  • Trained employees on equipment operation and safety protocols.
  • Supervised warehouse operations by managing employees during shifts.
  • Maintained high employee morale by fostering a positive work atmosphere and addressing concerns promptly as they arose.
  • Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
  • Ensured a safe working environment by enforcing safety protocols, leading training sessions, and promptly addressing hazards.
  • Improved order accuracy through diligent quality control checks and thorough communication with team members.
  • Enhanced warehouse efficiency by implementing streamlined processes and optimizing team workflows.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Oversaw the receipt of inbound shipments, ensuring accurate documentation and timely distribution of goods to appropriate locations within the warehouse.

Education

High School Diploma -

South Paulding High School
Douglasville, GA
05-2007

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Cash handling
  • Customer engagement
  • Decision-making
  • Complex Problem-solving
  • Oral communication
  • Work Planning and Prioritization
  • New hire training
  • Product knowledge
  • Issue resolution
  • MS office
  • Management support
  • Customer relationship management (CRM)
  • Sales techniques
  • Multiple priorities management
  • Preparing reports
  • POS system operation

Timeline

Associate

Walmart
06.2025 - Current

Retail Manager

Verzion
02.2021 - 01.2025

Warehouse Team Lead

Amazon
02.2017 - 01.2021

High School Diploma -

South Paulding High School

Similar Profiles

CREATE PROFILE