Steven Ramo
Kilgore,TX
Summary
Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in fostering team collaboration, driving organizational growth, and adapting to evolving business needs. Skilled in strategic planning, financial management, and stakeholder engagement. Known for strong decision-making abilities and unwavering focus on achieving measurable outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
President
MavTex Fabrication
01.2019 - Current
- Re-branded company from Maverick Technical Systems to MavTex Fabrication and Supply
- Transitioned company from custom manufacturer to fabrication company
- Responsible for all operations, sales, and financial departments
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Increased Revenue last 4 years consecutively
National Account Manager
Navistar, Inc.
03.2018 - 12.2018
- Revived lapsed accounts back to active status
- Worked with support teams to resolve issues with product, service, and accounting areas
Regional Sales Manager - Southeast
Capacity Trucks, Inc.
04.2016 - 03.2018
- Managed 10 dealers in the SE region of the U.S. Responsible for their development, as well as developing new dealers in under performing areas
- Managed a portfolio of 14 total accounts and $40M in sales
Director Of Sales, Parts, & Product Support
Capacity Trucks, Inc. & Mobile Products, Inc. (LayMor)
07.2014 - 04.2016
- Managed inside sales and technical support for two business units worth a combined $100M in annual revenue
- Managed outside sales force across North America
- Directly responsible for part sales, warranty, and customer service
- Helped transition parts portal from Longview to Milwaukee
- Oversaw all warranty claims, as well as customer service complaints
- Worked closely with parts manager to review pricing and lead times
Director Of Sales
Maverick Technical Systems, Inc.
06.2013 - 06.2014
- Contacted new and existing customers to discuss how their needs could be met through specific products and services
- Identified prospective customers by using business directories and following leads from existing clients
Director Of Sales, Marketing, & Product Support
Capacity Trucks, Inc. & Mobile Products, Inc. (LayMor)
11.2010 - 05.2013
- Led sales forecasting, market trend evaluation and segment strategies
- Managed 30+ sales reps across the United States
Education
Bachelor of Arts - Business Management
University of Texas at Tyler
Tyler, TX2007
Associate of Arts - General Studies
Kilgore College
Kilgore, TX2000
Skills
- Strategic account development
- Excellent communication skills
- Budget development
- Customer service-oriented
- Strategic planning
- Organizational leadership
- Contract management
- Personnel management
- Lean manufacturing
- Proposals and presentations
- Operational excellence
- Operations management
Certification
Lean Champion
Timeline
President
MavTex Fabrication
01.2019 - Current
National Account Manager
Navistar, Inc.
03.2018 - 12.2018
Regional Sales Manager - Southeast
Capacity Trucks, Inc.
04.2016 - 03.2018
Director Of Sales, Parts, & Product Support
Capacity Trucks, Inc. & Mobile Products, Inc. (LayMor)
07.2014 - 04.2016
Director Of Sales
Maverick Technical Systems, Inc.
06.2013 - 06.2014
Director Of Sales, Marketing, & Product Support
Capacity Trucks, Inc. & Mobile Products, Inc. (LayMor)
11.2010 - 05.2013
Associate of Arts - General Studies
Kilgore College
Bachelor of Arts - Business Management
University of Texas at Tyler