Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Rea

Irvine,CA

Summary

Results-driven sales professional with a strong track record of delivering exceptional customer experiences. Skilled at building rapport, identifying client needs, and tailoring solutions that drive both customer satisfaction, and revenue growth. Experienced in high-volume sales environments, including automotive, with recognition for top performance and exceeding sales goals through a customer-first approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

CA Beemers Teslers
Costa Mesa, California
06.2025 - Current
  • Recognized as the top performer in my third month selling 21 vehicles as well as the most add-on packages.
  • Managed the full sales cycle, including test drives, financing discussions, trade-in evaluations, and delivery coordination.
  • Maintained detailed records in CRM to track leads, customer preferences, and follow-ups, optimizing conversion rates.
  • Built lasting client relationships, leading to repeat business and referrals from satisfied Tesla owners.
  • Educated customers on EV technology, charging infrastructure, and ownership benefits to ensure informed buying decisions.
  • Developed deep knowledge of Tesla models and features, enabling me to tailor recommendations that aligned with each customer’s preferences and lifestyle.

Sales Development Representative

Inspirato
Irvine, California
01.2025 - 06.2025
  • Generated and qualified high-value leads for luxury vacation memberships through outbound calls, emails, and targeted prospecting campaigns.
  • Conducted 60–80 daily outreach activities, consistently exceeding weekly pipeline generation targets.
  • Collaborated with marketing teams to develop engaging promotional materials.
  • Achieved top performer recognition by surpassing the quota for booked meetings and qualified opportunities.
  • Collaborated with marketing and sales leadership to refine outreach strategies, and increase lead-to-opportunity conversion rates.

Guest Service Representative

The Resort at Pelican Hill
Newport Beach, CA
02.2022 - 12.2024
  • Received an award for excellence following a random audit by Forbes Travel Guide.
  • Fostered positive relationships with guests, creating a welcoming atmosphere that encouraged repeat business and referrals.
  • Cultivated strong first impressions with clients through effective communication and professionalism, leading to increased trust and long-term relationships.
  • Efficiently managed multiple requests and tasks in a fast-paced environment, demonstrating strong organizational and time management skills.
  • Adjusted to varying guest needs and situations, showcasing flexibility and readiness to meet changing demands.
  • Actively promoted hotel services and amenities, contributing to upselling initiatives and enhancing overall guest experience.

Education

Forbes Travel Guide

Irvine Valley College
Irvine, CA

Skills

  • CRM & Lead Management – Tracking prospects, follow-ups, and pipeline activity
  • Upselling and cross-selling – highlighting add-ons, warranties, or upgrades that fit customer needs
  • Customer relationship building – establishing trust and rapport to create long-term clients
  • Objection Handling – Addressing hesitations and turning them into buying decisions
  • Time Management – Balancing multiple clients and tasks in a fast-paced environment

Certification

  • Achieved Forbes Travel Certification, demonstrating a commitment to excellence in hospitality service and adherence to industry standards.

Timeline

Sales Associate

CA Beemers Teslers
06.2025 - Current

Sales Development Representative

Inspirato
01.2025 - 06.2025

Guest Service Representative

The Resort at Pelican Hill
02.2022 - 12.2024

Forbes Travel Guide

Irvine Valley College

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