Steven Reed
Cleveland,OH
Summary
Dedicated Dietary Aide experienced in effective communication and customer service. Proficient in maintaining sanitation standards and supporting residents with special dietary needs. Committed to enhancing meal service efficiency and ensuring compliance with safety protocols.
Overview
16
16
years of professional experience
Work History
Dietary Aide
Garden of Fairfax nursing home
Cleveland, Ohio
09.2024 - Current
- Assisted with serving food and beverages during meal times.
- Maintained cleanliness of dining areas and kitchen equipment.
- Supported residents with special dietary needs and requests.
- Collaborated with kitchen staff to ensure efficient meal service.
- Monitored food storage conditions to prevent spoilage and waste.
- Followed safety protocols for food handling and sanitation procedures.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Delivered snacks to nurse station for distribution to specific residents.
- Assisted with preparation of snacks and other light meals.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Assisted in the ordering, receiving, storage, and inventory of food items.
Lyft and Uber Driver
Lyft And Uber
Cleveland, Ohio
11.2016 - 11.2019
- Operated vehicles safely to transport goods and materials.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Followed designated routes to ensure timely deliveries and pickups.
- Adhered to all traffic laws and safety regulations during operations.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Achieved consistently high customer scores due to exceptional service.
- Utilized GPS and maps for efficient route planning.
- Assisted passengers with loading and unloading their luggage.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Adhered to traffic laws and regulations to prevent accidents.
- Operated a variety of vehicles safely in diverse weather conditions.
- Navigated city streets efficiently to transport passengers safely and promptly.
- Maintained vehicle cleanliness and performed routine maintenance checks regularly.
- Communicated effectively with passengers to ensure a pleasant ride experience.
- Used GPS technology for optimal route planning and traffic management.
- Assisted passengers with luggage and ensured their comfort during rides.
- Followed all traffic laws and regulations to promote safety on the road.
backroom lead
Sears Department Store
Alpharetta, Georgia
02.2010 - 09.2016
- Trained team members on safety procedures and operational best practices.
- Coordinated product flow to optimize stock organization and accessibility.
- Managed receiving processes, including inspecting shipments for accuracy and quality.
- Ensured compliance with all company policies, procedures, and regulations.
- Oversaw the training and development of new team members on proper backroom operations and safety protocols.
- Investigated discrepancies between physical counts and computer records of inventory items.
- Implemented safety practices in accordance with OSHA standards throughout the stockroom area.
- Managed daily tasks related to replenishment, returns processing, transfers and cycle counts.
- Addressed customer inquiries concerning product availability in a timely manner.
- Organized backroom storage areas to ensure efficient workflow.
- Kept stockroom clean and neat for maximum productivity.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Organized stockroom to ensure easy access to products.
- Prepared items for shipping, including picking, packing, and labeling.
- Maintained cleanliness and order in the backroom and loading dock areas.
- Facilitated the return process for damaged or defective products.
- Managed inventory by receiving and processing shipments efficiently.
- Trained new backroom associates in inventory procedures and system use.
- Implemented loss prevention strategies to minimize shrinkage.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Packaged items with appropriate materials to prevent damage during shipping.
- Read orders to verify attributes and quantities of merchandise.
- Compared merchandise invoices to items actually received.
Education
High School Diploma -
Warrensville Heights High School
Warrensville Heights, OH05-1982
Some College (No Degree) - Computer Operator
US Army
Fort Harrison, Ill.Skills
- Food safety procedures
- Dietary needs assessment
- Meal preparation assistance
- Sanitation protocols
- Nutritional knowledge
- Inventory management
- Order fulfillment
- Forklift operation
- Safety compliance
- Customer service
- Effective communication
- Operations support
- Assembly and production
- Pick-list processing
- Stock management
- Shipment palletization
- Warehouse operations
- Picking and packing
- Shipment unpacking
- Order preparation
- Order picking
- Equipment operation
- Forklift operations
- Cleaning and organizing
- Pallet jack handling
- Warehouse safety
- Truck processing
- Shipping and receiving
References
References available upon request.
Timeline
Dietary Aide
Garden of Fairfax nursing home
09.2024 - Current
Lyft and Uber Driver
Lyft And Uber
11.2016 - 11.2019
backroom lead
Sears Department Store
02.2010 - 09.2016
High School Diploma -
Warrensville Heights High School
Some College (No Degree) - Computer Operator
US Army