Steven Richardson
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Technician
RPM Auto Repair
04.2021 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Automotive Technician
Precision Auto, LLC
11.2020 - 04.2021
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired and replaced worn and damaged components.
- Analyzed vehicle data using advanced diagnostic equipment.
Detention Deputy
Baca County Sheriff's Office
02.2018 - 12.2020
- Regularly conducted security and sanitation checks.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Responded promptly to emergency situations and provided medical aid.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Processed visitors and attorneys arriving to see prisoners.
- Processed inmates by taking photographs and fingerprints.
Emergency Room Technician
Mt. San Rafael Hospital
01.2016 - 01.2018
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Automotive Service Advisor
Big O Tires
11.2013 - 12.2014
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Answered questions and provided information about vehicle repairs.
- Developed estimates by costing materials, supplies, and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Suggested additional services to customers in order to meet upsell goals.
Auto Parts Counterperson
AutoZone
08.2013 - 11.2013
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Stocked and managed stock of parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
Sporting Goods Sales Associate
Big R Stores
08.2013 - 11.2013
- Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
- Processed as many as 25 background checks daily using both CBI online and traditional NICS phone-in checks.
- Assisted customers with purchasing decisions by providing relevant product and regulatory information.
- Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
- Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
Avionics Technician
United States Marine Corps
05.2004 - 07.2013
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Repaired and installed wiring, connectors, control boxes antennas, and other pieces.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Diagnosed faults and developed resolution plans.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Reduced expenditures by repairing systems and minimizing Electronic Countermeasures equipment maintenance.
- Performed thorough visual and physical inspections of all electrical parts.
Education
High School Diploma -
Twin Rivers High School
Broseley, MO05.2004
Skills
- Budget Administration
- Business Management
- Administrative Oversight
- Labor Relations
- Staff Management
- Small Business Operations
- Operations Management
- Customer Relations
- Sales Leadership
- Project Estimating
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Owner/Technician
RPM Auto Repair
04.2021 - Current
Automotive Technician
Precision Auto, LLC
11.2020 - 04.2021
Detention Deputy
Baca County Sheriff's Office
02.2018 - 12.2020
Emergency Room Technician
Mt. San Rafael Hospital
01.2016 - 01.2018
Automotive Service Advisor
Big O Tires
11.2013 - 12.2014
Auto Parts Counterperson
AutoZone
08.2013 - 11.2013
Sporting Goods Sales Associate
Big R Stores
08.2013 - 11.2013
Avionics Technician
United States Marine Corps
05.2004 - 07.2013
High School Diploma -
Twin Rivers High School
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