Steven Rickard
Pittsburgh,PA
Summary
A dependable professional that brings a background in several job experiences. Willing to learns new processes and always assists team members. Works hard willing to smoothly solve problems to maintain company productivity and a place for excellence. Also a results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lot Attendant
Monroeville Chrysler Jeep
Pittsburgh, Pennsylvania
10.2024 - Current
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Responded promptly to emergency situations such as car accidents or medical emergencies onsite by notifying appropriate personnel immediately.
- Coordinated with tow truck operators when abandoned vehicles were located on site.
- Assigned numbered tags to customers and vehicles.
- Logged assigned vehicle tags in specified software.
- Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
- Assisted drivers in locating their vehicles when requested using various tracking devices and systems in place at the lot.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Ensured that all vehicles were parked in designated areas according to size and type.
- Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.
- Adhered strictly to company policies and procedures while performing duties onsite.
- Maintained cleanliness, neatness and organization of customer areas.
Sales Associate
Dicks Sporting Goods
09.2023 - Current
- Prepared merchandise for purchase or rental.
- Ticketed, arranged and displayed merchandise to promote sales.
- Handled returns and exchanges according to company policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Engaged customers in friendly, professional dialogue to determine needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Demonstrated product features and benefits for customers' needs.
Construction Worker
Independant
Pittsburgh, Pennsylvania
04.2020 - Current
- Maintained equipment on-site with regular maintenance and repairs.
- Cleaned up all debris after each job was completed.
- Ensured that safety protocols were followed at all times while on the job site.
- Measured and mixed asphalt according to standard formulas.
- Removed old asphalt surfaces by means of shoveling or using a bobcat machine.
- Maintained cleanliness of tools, machinery and work areas.
- Spread gravel over newly laid hot mix asphalt layers to provide traction.
- Completed accurate measurements and calculations to for project requirements.
- Mixed and poured concrete according to standard ratios.
- Worked with teammates to move steel forms.
- Clean up work area by disposing of debris correctly when job is completed.
- Loaded and unloaded necessary tools, materials, and machines from trucks and trailers.
- Placed steel pins using sledgehammer.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Maintained baseline safety knowledge to improve deficient areas and meet code.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Notified supervisors of faulty operations and defective materials to improve production.
- Transported materials from one site location to another using trucks or trailers.
Volunteer Firefighter
Foresthills volunteer fire department
Pittsburgh, PA
10.2013 - Current
- Responded quickly to emergency calls, providing medical aid where necessary.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Answered emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
- Maintained records of incident reports, vehicle maintenance logs and call logs.
- Completed field assessments of active fires and planned optimal approaches.
- Led and planned periodic fire safety inspections to identify unsafe conditions.
- Responded to fire and safety-related emergency calls in local area.
- Provided support during hazardous material incidents, including cleaning up spills and containing the area.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
- Worked on equipment desk and demobilized fire engines, water tenders and other machinery used in responding to incidents.
- Educated public on ways to prevent fires and fire damage.
- Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
- Inspected and maintained firefighting gear to ensure proper functioning.
- Communicated with other members of the team to coordinate activities at a scene.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Rehabilitated fire hoses, portable water tanks and other equipment.
- Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
- Participated in regular drills and training sessions to keep skills up-to-date.
- Attended community events to provide information on fire safety awareness initiatives.
- Collaborated with Hazmat to clean up chemical and oil spills.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Informed and educated local community members about fire prevention and safety.
Landscaping Worker
Independant
Pittsburgh, Pennsylvania
06.2017 - 01.2025
- Improved yard landscaping by addressing grass, trees, bushes and weeds.
- Adhered to safety protocols while operating machinery or handling hazardous chemicals.
- Spread mulch around trees and flower beds to promote healthy growth.
- Raked, mulched and composted leaves.
- Assisted with snow removal operations during winter months.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Removed debris from yards and disposed of it in designated areas.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Answered customer questions regarding care and general knowledge of landscape.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Maintained or repaired tools or equipment for safety and longevity.
Public Works Employee
Forest Hills Borough
Pittsburgh, Pennsylvania
06.2015 - 09.2016
- Maintained or repaired specialized equipment or machinery.
- Assisted with snow removal operations during winter months.
- Ensured that all building codes were followed when constructing new structures related to public works projects.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
- Collaborated with other departments on interdepartmental initiatives involving the use of resources from both entities.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Investigated complaints received from citizens concerning public works issues.
- Implemented troubleshooting techniques to resolve issue.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Supervised crew members engaged in various tasks associated with public works activities.
- Repaired machines, equipment or structures using tools or equipment.
- Coordinated with other departments to ensure timely completion of projects.
Funeral Director's Assistant
Lanigan’s funeral home
Pittsburgh, PA
11.2014 - 06.2016
- Completed legal documentation and signed death certificates.
- Kept abreast of current trends in the funeral industry regarding products and services.
- Offered comfort and counseling to address bereaved family members' needs.
- Provided support to families during visitation hours and funeral services.
- Greeted visitors, answered questions, and provided directions as needed.
- Transported caskets to churches or other locations for services when necessary.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Maintained confidentiality at all times respecting privacy rights of bereaved families.
- Answered phone calls promptly and professionally handled inquiries from callers.
- Removed deceased from place of death and transported to funeral home.
- Assisted funeral director in coordination of services.
Education
Political Science
Clarion University of Pennsylvania
Clarion, PASkills
- Firefighter 1 certified
- Confined space rescue certified
- Hazmat certified
- Basic vehicle rescue certified
- Rope knowledge
- Public speaking
- Communication
- People skills
- Problem solver
- Hard worker
- Dedicated
- Loyal
Accomplishments
- Played college football at D2 level on scholarship
- Won the U.S. Marine’s award for outstanding scholar athlete
- Was the best speaker in my college public speaking class
- Great leader
- Loyal
- Won a scholarship from a community fire department for being an outstanding scholar and a member of the volunteer fire service
Certification
- B.L.S. Provider certified
- Firefighter 1 certified
- Confined space certified
- Hazmat certified
- Basic vehicle rescue certified
- NIMS certified
- Golf equipment fitter
Affiliations
- Trading cards
- Sports
- Fire service
- Working out
- Watches
References
References available upon request.
Timeline
Lot Attendant
Monroeville Chrysler Jeep
10.2024 - Current
Sales Associate
Dicks Sporting Goods
09.2023 - Current
Construction Worker
Independant
04.2020 - Current
Landscaping Worker
Independant
06.2017 - 01.2025
Public Works Employee
Forest Hills Borough
06.2015 - 09.2016
Funeral Director's Assistant
Lanigan’s funeral home
11.2014 - 06.2016
Volunteer Firefighter
Foresthills volunteer fire department
10.2013 - Current
Political Science
Clarion University of Pennsylvania