Steven Rizo
Boynton Beach,FL
Summary
Dedicated experience at Tropical Smoothie Cafe, has given me, excellent customer service and conflict resolution. I’m able to efficiently open and close operations while maintaining a neat environment. Fast learner with strong communication skills, adept at ensuring customer satisfaction even in challenging situations.
Overview
3
3
years of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Boynton Beach
09.2025 - Current
- Trained to help customers with any issues like payment, what to order, and specific requests
- Had experience with rude customers which I was able to diffuse the situation or satisfy them to the best of my ability
- Opened the store multiple times so I have knowledge on how to open
- Closed the store multiple times so I also have the knowledge on how to close for openers
- Memorizing and make drinks/food quickly
National Guard/Soldier
Army
Fort Lauderdale
10.2024 - Current
- Work on vehicles to make sure they run properly
- Trained to stay up and walk around for long periods of time
Grocery Clerk
Publix
Boynton Beach
05.2023 - 09.2025
- Assisted customers in finding items they needed or with issues they had.
- Stocked up on items efficiently
- Made sure everything on the aisles looked nice and neat
Education
High School Diploma -
Park Vista Community High School
Boynton BeachSkills
- Fast learner
- Able to stand for long periods of time
- Able to move quickly and efficiently
- Knowledge on how to open and close a store
- Can communicate amazing with customers to ensure they have a great experience
- High tolerance to rude customers
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Crew Member
Tropical Smoothie Cafe
09.2025 - Current
National Guard/Soldier
Army
10.2024 - Current
Grocery Clerk
Publix
05.2023 - 09.2025
High School Diploma -
Park Vista Community High School