Steven Robertson Jr
Westlake,LA
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
10
10
years of professional experience
Work History
Delivery Driver Supervisor
American Freight Furniture
03.2023 - 01.2024
- Worked closely with personnel, customers, and contractors to resolve problems.
- Delivered packages to customer doorsteps and business offices.
- Streamlined communication between warehouse, drivers, and customers to ensure accurate and timely deliveries.
- Trained new delivery drivers on company policies, safety protocols, and customer service standards.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Collaborated with sales representatives to ensure delivery priorities aligned with client expectations.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced customer satisfaction by promptly addressing concerns and providing appropriate solutions.
Demolition Worker
American Safety LLC
01.2022 - 03.2023
- Assessed building for potential problems with demolition and adjusted strategies.
- Continuously updated knowledge in demolition techniques, safety regulations and new technologies to stay ahead of competition and deliver top-notch services.
- Operated forklifts and boom lifts to complete various tasks.
- Completed projects on time by effectively managing resources and maintaining clear communication with supervisors.
- Collaborated with architects, engineers, and other construction professionals to develop efficient demolition plans.
- Loaded and unloaded materials onto trucks and trailers.
- Maintain clean worksite, ensuring safe removal of debris and minimizing disruption to surrounding areas.
- Followed instructions and safety protocols to prevent accidents and injuries.
Roofer/Laborer Foreman
Mason's Roofing
01.2018 - 01.2022
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Scheduled and attended pre-planning sessions with general contractors.
- Proactively identified potential issues or areas of concern during projects, communicating effectively with team leaders for prompt resolution.
- Increased productivity on worksites by maintaining clean, organized spaces and ensuring proper tool maintenance.
- Reduced project timelines through effective coordination with team members and efficient allocation of resources.
- Inspected problem roofs to determine best repair procedures.
- Consistently stayed under budget by monitoring job progress and controlling costs.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Assisted in accurate measurement and cutting of materials, resulting in precise installations and reduced material waste.
- Expanded knowledge of roofing materials, techniques, and cost effectiveness.
Quality Control Specialist
Gerber Collision
01.2014 - 01.2018
- Promoted culture of accountability within Gerber organization through regular communication about quality goals and performance expectations.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Reviewed production processes and identified potential quality issues.
- Updated inspection journals and daily summary logs with quality-related data.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Managed internal audits effectively, leading to successful ISO certification renewals without major findings or delays in timeline.
Education
High School Diploma -
Scotlandville Magnet High School
Baton Rouge, LA05.2011
Skills
- Regulatory Quality Compliance Assurance
- GPS and route planning
- Strong leadership abilities
- Forklift Operation
- Job Scheduling
- Facilities Maintenance
- Remediation
- Heavy Equipment Operation
- Measurements and Calculations
- Power Tools Operation
- Safety Procedures/Compliance
- Customer Service
Timeline
Delivery Driver Supervisor
American Freight Furniture
03.2023 - 01.2024
Demolition Worker
American Safety LLC
01.2022 - 03.2023
Roofer/Laborer Foreman
Mason's Roofing
01.2018 - 01.2022
Quality Control Specialist
Gerber Collision
01.2014 - 01.2018
High School Diploma -
Scotlandville Magnet High School
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