Summary
Overview
Work History
Education
Skills
Timeline
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Steven Robinson

Celina,TX

Summary

Dynamic Sales Executive with proven success at LGI Homes, excelling in relationship building and sales expertise. Achieved and surpassed sales quotas by optimizing sales funnel management and cultivating high-value client relationships. Skilled in closing techniques and dedicated to delivering exceptional customer service, driving significant revenue growth and repeat business.

Overview

18
18
years of professional experience

Work History

Sales Executive

LGI Homes
10.2014 - 03.2025
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Managed 20+ person pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
  • Built relationships with customers and community to promote long term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Consistently achieved or exceeded company-defined sales quotas.
  • Developed, maintained and utilized diverse client base.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Retail Sales Consultant

AT&T Mobility
03.2007 - 10.2014
  • Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
  • Resolved customer complaints professionally, maintaining a positive brand image and retaining dissatisfied clients.
  • Provided exceptional product demonstrations showcasing features and benefits that catered to specific customer requirements.
  • Increased store revenue through effective upselling and cross-selling techniques tailored to individual customer needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maximized sales revenue through personalized recommendations and upselling techniques.
  • Increased average transaction value through strategic cross-selling of complementary products.
  • Contributed to improving team performance by sharing best practices in sales techniques during team meetings.
  • Developed strong relationships with clients, leading to repeat business and increased referrals.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Conducted regular product demonstrations, increasing interest in featured items.
  • Stayed up-to-date on industry trends to better educate customers on new products and offerings.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Exceeded sales goals by 70% utilizing exemplary customer service skills.

Education

No Degree - Applied Mathematics

University of Arkansas
Little Rock, AR
2004

Skills

  • Customer service
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Relationship building
  • Cold calling
  • Pipeline management
  • Prospecting skills
  • Sales follow-up
  • Sales funnel management
  • Goals and performance
  • Closing techniques

Timeline

Sales Executive

LGI Homes
10.2014 - 03.2025

Retail Sales Consultant

AT&T Mobility
03.2007 - 10.2014

No Degree - Applied Mathematics

University of Arkansas

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