Summary
Overview
Work History
Education
Skills
Refences
Timeline
Generic

Steven Rodriguez

San Jose,Ca

Summary

Proactive Manager for the past 10 years with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities.

Overview

12
12
years of professional experience

Work History

Restaurant Manager

Jacks Restaurant And Bar
12.2022 - 09.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Carefully interviewed, selected, trained, and supervised staff.

Assistant General Manager

Rock Bottom Brewery
02.2018 - Current
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Senior Store Manager

Blue Line Pizza
10.2014 - 03.2018
  • Supervised employees for exceptional store operations, customer retention, and positive brand experiences.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Managed inventory control, cash control and store opening and closing procedures.

Assistant General Manager

Buca Di Beppo
06.2012 - 01.2014
  • Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
  • Cross-trained existing employees to maximize team agility and performance.
  • Correctly calculated inventory and ordered appropriate supplies.

Education

High School Diploma -

Galt High School
Galt, CA
06.2005

Skills

  • High-Volume Environments
  • Policy Development and Enforcement
  • Hiring and Onboarding
  • Performance Monitoring and Evaluation
  • Customer Satisfaction
  • Health Code Compliance
  • Calm and Pleasant Demeanor
  • Teamwork and Collaboration

Refences

  • Mirna Franco Cell #408-569-7126. Relationship: Friend 10yr
  • Margaret Robertson Cell #702-335-8082. Relationship: Co worker 1yr
  • Steve Haddad Cell #708-308-6409. Relationship: Friend 15yr


Timeline

Restaurant Manager

Jacks Restaurant And Bar
12.2022 - 09.2023

Assistant General Manager

Rock Bottom Brewery
02.2018 - Current

Senior Store Manager

Blue Line Pizza
10.2014 - 03.2018

Assistant General Manager

Buca Di Beppo
06.2012 - 01.2014

High School Diploma -

Galt High School

Similar Profiles

CREATE PROFILE
Steven Rodriguez