Steven Rodriguez
Victoria,TX
Summary
Goal-oriented Sales specialist successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
8
8
years of professional experience
Work History
Mortician
Crossroads Mortuary Service
Victoria, TX
08.2021 - 08.2023
- Provided guidance and support to bereaved families in making funeral arrangements.
- Dressed, cosmetized, and casketed the deceased according to family specifications.
- Managed inventory of supplies related to embalming, preparation, and presentation of the deceased.
- Adhered to safety protocols during handling of remains.
Mortician
Heavens Gate Realty
Victoria , TX
10.2020 - 08.2021
- Provided guidance and support to bereaved families in making funeral arrangements.
- Prepared and presented obituaries for deceased individuals.
- Dressed, cosmetized, and casketed the deceased according to family specifications.
- Coordinated with local cemetery personnel regarding burial or cremation details.
- Managed inventory of supplies related to embalming, preparation, and presentation of the deceased.
- Adhered to safety protocols during handling of remains.
Car Sales Person
Victory Motor Group
Victoria, TX
01.2016 - 10.2019
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Advised customers on financing options and warranties available for their purchase.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Education
Associate of Applied Science - Mortician
Commonwealth Institute of Funeral Service
Houston, TX12-2021
Skills
- Sales Presentations
- Closing deals
- Goal-Oriented
- Friendly and Enthusiastic
- Upselling strategies
- Calculating Prices
- Demonstrating Vehicle Features
- Customer Relationship Management
- Sales and Marketing
- Leasing options
- Aftermarket products
- Consultative techniques
- Warranty requirements
- Goal Setting
- Sales Conversion
References
References available upon request.
Timeline
Mortician
Crossroads Mortuary Service
08.2021 - 08.2023
Mortician
Heavens Gate Realty
10.2020 - 08.2021
Car Sales Person
Victory Motor Group
01.2016 - 10.2019
Associate of Applied Science - Mortician
Commonwealth Institute of Funeral Service
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