Steven Rollins

Ramp Agent

Swissport

11.2014 - Current

Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Checked cargo and baggage for security to meet TSA regulations.
Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Connected electrical power unit and hoses to aircraft.
Coordinated ground crew activities to complete objectives on schedule.
Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.