Steven Ruzzo
Results-driven Advance Technician with over 20 years of experience in telecommunications and technical support. Proven abilities in project coordination, troubleshooting complex network designs, and leading technical teams while ensuring timely installation of services. Successfully directed site installations, enhancing operational efficiency. Currently enhancing project management skills through online training. Eager to leverage expertise and collaborative approach to drive excellence in a Jr Project Manager role.
Work History
Advance Telecommunications Technician
25 Years 9 Months- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Systems Operations Technician
1 Year 6 Months• Build switch translations for local and long distance subscribers.
• Perform cross-connects at Prism co-locations.
• Perform metallic line testing.
• Perform remote troubleshooting and diagnostics through laptop dial-up port.
• Troubleshoot and repair Nortel Xylan Omniswitches.
• Troubleshoot and test circuits of different speeds (DS3, DS1, DS0)
• Troubleshoot Digital Subscriber Lines (DSL).
• Provide technical support for field-service technicians.
• Organize & coordinate vendor meetings.
• Responsible for coordinating and delegating work to new technicians.
Tech Specialist 3
6 Years•Install, test and troubleshoot point to point data circuits.
• Troubleshoot and test circuits of different speeds (DS-3, DS-1, DS-0).
• Provide technical support for pre and post installation issues.
• Organize and coordinate domestic interfacing with the connecting carriers and other
MCI terminals.
• Perform installation, wiring and testing of voice and data equipment ranging from
multiplexes, channel banks, DSX jack fields and DXC's cross-connect systems.
• Perform maintenance, upgrading and backups of DXC-1/0.
• Assist in provisioning various circuit types.
• Responsible for coordinating and delegating daily work schedules to new technicians
Education
Electronics Technician Diploma - Electronics Technician
Electronics Technician Diploma
- Telecommunications
- · Understanding Networking Fundamentals
- · TCP/IP Networking
- · Interconnecting Cisco Network Devices 1
- · Interconnecting Cisco Network Devices 2
- · Voice over IP Foundations
- RAD Data Communications Mahwah NJ