Steven Ruzzo

• Installed and configured new devices and system components.
• Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
• Installed and repaired network cabling, hardware and software to maximize operational efficiency.
• Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.

• Build switch translations for local and long distance subscribers.
• Perform cross-connects at Prism co-locations.
• Perform metallic line testing.
• Perform remote troubleshooting and diagnostics through laptop dial-up port.
• Troubleshoot and repair Nortel Xylan Omniswitches.
• Troubleshoot and test circuits of different speeds (DS3, DS1, DS0)
• Troubleshoot Digital Subscriber Lines (DSL).
• Provide technical support for field-service technicians.
• Organize & coordinate vendor meetings.
• Responsible for coordinating and delegating work to new technicians.

•Install, test and troubleshoot point to point data circuits.
• Troubleshoot and test circuits of different speeds (DS-3, DS-1, DS-0).
• Provide technical support for pre and post installation issues.
• Organize and coordinate domestic interfacing with the connecting carriers and other
MCI terminals.
• Perform installation, wiring and testing of voice and data equipment ranging from
multiplexes, channel banks, DSX jack fields and DXC's cross-connect systems.
• Perform maintenance, upgrading and backups of DXC-1/0.
• Assist in provisioning various circuit types.
• Responsible for coordinating and delegating daily work schedules to new technicians