Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Sands

Maynardville,TN

Summary

Accomplished Manager with a proven track record at Dollar General, enhancing customer satisfaction and employee productivity through strategic planning and effective communication. Expert in operations management and team leadership, achieving significant improvements in performance and safety procedures. Skilled in cross-functional teamwork and staff development, consistently exceeding production goals and fostering a collaborative work environment.

Overview

10
10
years of professional experience

Work History

Manager

Dollar General
02.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

Sawmill Operator

Clayton Homes Manufacturing
07.2015 - Current
  • Collaborated with team members to maintain a clean, organized, and safe work environment.
  • Implemented effective preventive maintenance programs that reduced equipment failures and increased operational efficiency.
  • Achieved timely completion of projects through efficient coordination with supervisors regarding scheduling, material procurement, and labor allocation.
  • Contributed to cost reduction initiatives by identifying areas for improvement in terms of energy consumption within the facility.
  • Contributed to high-quality output by meticulously inspecting finished products for defects.
  • Exceeded production goals through diligent machine operation and keen attention to detail.
  • Promoted sustainability efforts within the workplace by recycling scrap material for further use or disposal properly.
  • Improved safety measures by conducting routine inspections of equipment and work areas.
  • Established positive working relationships with colleagues resulting in improved teamwork dynamics that facilitated efficient collaboration on tasks.

Line Lead

Timken Rail Bearings
05.2014 - 06.2015
  • Assisted in training new employees and implementing procedural changes.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.

Education

High School Diploma - Genral Education

Union County High School
Maynardville, TN
05.2014

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Cross-Functional Teamwork
  • Performance Management
  • Policy Implementation
  • Schedule Preparation
  • Workforce Management
  • Performance Evaluations

Timeline

Manager

Dollar General
02.2024 - Current

Sawmill Operator

Clayton Homes Manufacturing
07.2015 - Current

Line Lead

Timken Rail Bearings
05.2014 - 06.2015

High School Diploma - Genral Education

Union County High School

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Steven Sands