Steven Sarica
Manager, Infrastructure And Security
Dracut,MA
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Technology Services Manager
American Family Insurance
Madison, WI
01.2021 - Current
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Oversaw development and implementation of improvements to support and network operations.
- Interviewed, hired, trained and mentored [Number] staff by coaching daily, leading performance reviews and offering constructive feedback.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Worked in team-driven environments and communicated effectively with stakeholders.
- Tested network's performance and created strategies to maintain integrity of overall infrastructure.
- Provided onboarding and mentoring of newly hired employees, offering positive reinforcement.
- Responded to and remedied critical issues that could not be addressed by technicians.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Coordinated [Type] projects, defined scope, and managed milestones.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
Senior Solutions Engineer
NWN Corporation
Waltham, MA
04.2001 - 05.2011
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Monitored data transfer security to detect and prevent intrusion attempts and respond to DDoS attacks.
- Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
- Improved network operation by incorporating new technologies into existing designs.
- Configured, tested and maintained LAN/WAN components and connections.
- Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
- Protected company assets and users with effective firewall solutions and strict security protocols.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Created VPN infrastructure for [Number] workers, allowing for secure remote connections.
- Troubleshot complex multi-vendor network service provider issues.
Senior Technologist
Cabot Corporation
Billerica, MA
04.1988 - 04.2001
- Recorded test results using variety of chemistry-specific software programs.
- Automated reactor control system for precise control of polymerization and batching processes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Improved operations through consistent hard work and dedication.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
Education
High School Diploma -
Shawsheen Valley Technical High School
Billerica, MA 09.1984 - 06.1988
Certificate - Windows Server Implementation And Administration
Boston University
Boston, MA 04.2000 - 04.2001
Skills
Network infrastructure connectivity
Agile framework
Disaster Recovery
Infrastructure development
Strategic planning
Budgeting
Teamwork and Collaboration
Certification
AWS Practitioner
Timeline
Technology Services Manager
American Family Insurance
01.2021 - Current
AWS Practitioner
01-2020
Senior Solutions Engineer
NWN Corporation
04.2001 - 05.2011
Certificate - Windows Server Implementation And Administration
Boston University
04.2000 - 04.2001
Senior Technologist
Cabot Corporation
04.1988 - 04.2001
High School Diploma -
Shawsheen Valley Technical High School
09.1984 - 06.1988