Steven Savage

• Handled the whole customer service cycle for homes and businesses, doing inspections, treatments, and follow-ups while being super professional and keeping customers happy.

• Built a great reputation for being reliable and friendly, which led to happy clients and repeat business.

• Checked out properties thoroughly, figured out pest problems, and safely and effectively applied the right treatments.

• Taught customers about prevention and service plans, showing off my clear communication and problem-solving skills.

• Managed scheduling, treatment material inventory, and kept accurate records while working independently in a fast-paced field.

Clearance Info

• Security Clearance: Active Secret (DoD) with Continuous Vetting – Held for 9 years

• Availability: Immediate

Security Clearance Summary

• Possess an active U.S. Department of Defense (DoD) Secret security clearance, continuously vetted and maintained without interruption since 2017.

• Eligible for deployment and access to classified information and sensitive compartmented information (SCI) environments as required.

• Demonstrated trustworthiness and reliability through consistent adherence to security protocols, safeguarding of classified materials, and successful completion of periodic reinvestigations.

• Clearance directly supports high-stakes operations in missile defense, logistics, and hazardous materials handling.

• Patriot Launching Station Enhanced Operator / Maintainer & Team Leader

• U.S. Army

• [February/2017] – Present (9 years total)

• Deployed twice to Kuwait for Operation Spartan Shield / Operation Inherent Resolve, providing crucial air and missile defense in a high-threat area.

Keeping Things Ready and My Tech Skills

• Was the NCOIC (Non-Commissioned Officer in Charge) for System Maintenance during deployments, making sure the entire battery’s Patriot equipment was ready and fixed, including 7 Launching Stations and 5 Uprange equipment.

• Led the setup, initialization, operation, and maintenance of advanced Patriot missile launching stations and related gear, always hitting 100% operational readiness for air and missile defense missions.

• Did preventive maintenance, diagnostics, troubleshooting, and repairs on complex missile defense systems using built-in test equipment, multimeters, and technical manuals; also did battle damage assessment and repair when needed.

• Managed missile resupply, reload operations, and logistics for launching systems, including safe handling and transportation of ammo and hazardous materials.

• Served as a key liaison for operations and intel functions, maintaining comms and coordinating with supported units.

Leadership and Safety Supervision

• Supervised, trained, and mentored junior team members (lower enlisted soldiers) as a Sergeant for 3 years, focusing on leadership development, performance evaluations, and skill progression to maintain high team readiness and morale.

• Enforced strict safety protocols and standards while supervising unit-level training exercises and crew drills.

Team Leadership and Training Program Development

• Key Leadership & Training Roles (Concurrent with above)

• Team / Section Leader (Sergeant, E-5): Directly led and developed small teams in fast-paced, high-pressure environments; conducted regular training sessions, performance counseling, and skill certifications.

• Designed and implemented training programs that improved team proficiency in system operations, maintenance, and safety procedures.