Steven Scheeres
Clinton Township,MI
Summary
Dynamic professional with extensive experience, excelling in logistics planning and customer service. Proven ability to enhance operational efficiency through effective communication and safety management. Skilled in heavy equipment operation and adept at problem-solving, ensuring timely deliveries and optimal performance in fast-paced environments.
Experienced with customer service, focusing on building strong customer relationships. Utilizes effective communication techniques and problem-solving skills to address customer needs promptly. Knowledge of team collaboration and adaptability ensures seamless service delivery and customer satisfaction.
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Driver
Stark Truss
08.2022 - Current
- Adhered to safety regulations during vehicle operation and transportation tasks.
- Conducted routine inspections of vehicles to ensure optimal performance and safety compliance.
- Assisted in loading and unloading cargo, maintaining efficient workflow during deliveries.
- Communicated effectively with team members to coordinate pick-up and drop-off schedules.
- Operated forklift for loading and unloading
- maintained inventory for truss hardware
- Provided excellent customer service through professional interactions during deliveries and pickups.
- Demonstrated adaptability by learning new routes quickly in dynamic environments.
- Maintained accurate logs of mileage, fuel consumption, and delivery records for accountability.
Associate
Midwest Express, Inc.
01.2020 - 08.2022
- Led cross-functional teams to optimize operational processes and enhance service delivery.
- Streamlined project workflows by implementing agile methodologies, increasing efficiency in task completion.
- Analyzed performance metrics to identify areas for process improvement and drive strategic initiatives.
- Mentored junior associates, fostering professional growth and enhancing skillsets within the team.
- Operated forklift in fast paced environment while maintaining proper safety precautions.
Customer Service Assistant Manager
Barnes Nursery
04.2015 - 01.2020
- Provided exceptional customer service through effective communication and problem-solving skills.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Managed inventory levels, maintaining accurate stock records and minimizing discrepancies.
- Developed training materials for new staff, enhancing onboarding process and efficiency.
- Dispatched incoming and outgoing deliveries.
- Operated front end loader when needed to load customers and move material in yard.
Paramedic
Lifecare Ambulance Service
07.2012 - 04.2015
- Administered emergency medical care and advanced life support to critically ill patients.
- Collaborated with healthcare teams to ensure seamless patient transitions during transport.
- Conducted thorough assessments to determine appropriate treatment plans in high-pressure situations.
- Trained and mentored EMT's on protocols, equipment use, and patient care techniques.
- Coordinated with dispatch and hospital staff to streamline communication during emergencies.
- Evaluated patient responses to interventions, adjusting care plans as necessary for optimal results.
STNA
Inn at Chapple Creek/ Stein Hospice/ Kalahari
04.2009 - 08.2013
- Assisted nursing staff with daily patient care routines and hygiene maintenance.
- Monitored vital signs and reported changes to healthcare team for timely intervention.
- Supported mobility by safely transferring patients using proper lifting techniques.
- Maintained a clean, safe environment through effective infection control measures.
- Documented patient progress and care activities accurately in electronic health records.
- Trained new staff on best practices for patient handling and safety protocols.
- Created and maintained spread sheets for inventory.
- Developed and maintained schedules for First Aid staff.
Education
EMT And Paramedic - Medical
EHOVE Career Center
Milan, OH01-2013
High School Diploma -
East Detroit High School
East Detroit, MI01-1988
Skills
- Time management
- Valid Driver's license
- Customer service
- Punctual and reliable
- Logistics planning
- Loading and unloading
- Safety protocols and managment
- Heavy equipment operation
- Order picking and processing
- Equipment monitoring
- Schedule management
- Documentation skills
- Inventory control
- Problem-solving abilities
Timeline
Driver
Stark Truss
08.2022 - Current
Associate
Midwest Express, Inc.
01.2020 - 08.2022
Customer Service Assistant Manager
Barnes Nursery
04.2015 - 01.2020
Paramedic
Lifecare Ambulance Service
07.2012 - 04.2015
STNA
Inn at Chapple Creek/ Stein Hospice/ Kalahari
04.2009 - 08.2013
EMT And Paramedic - Medical
EHOVE Career Center
High School Diploma -
East Detroit High School
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