Summary
Overview
Work History
Education
Skills
Timeline
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Steven Schenk

Merced,CA

Summary

Skilled worker with strong track record of success of a strong work ethic, diligence and effective work strategies. I can multitask and work well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise in excellent customer service. Outstanding work performance in individual and team roles combined with superior attendance record. I can learn new processes quickly and adapt to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Diligent worker with experience performing variety of different jobs from a hotel front desk to Jamba Juice shift lead. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.

Overview

7
7
years of professional experience

Work History

Shopper

Instacart
01.2021 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Front Desk Receptionist

Days Inn Hotel
03.2020 - 05.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Cook Manager

Chubbies Burgers
02.2018 - 02.2019
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Pitched in to work line during busy periods or in place of sick employees.

Shift Leader

Jamba Juice
04.2017 - 01.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Courtesy Clerk

Foodland
02.2016 - 01.2017
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.

Education

GED -

Castle High School
Kaneohe, HI
06.2017

Skills

  • Car Maintenance
  • Delivery Management
  • Personal Grooming Standards
  • Order Reviews
  • Customer Relations
  • Personal Shopping
  • Team Goals
  • Verbal and Written Communication
  • Providing Feedback
  • Personalized Support
  • Customer Care
  • Operational Efficiency

Timeline

Shopper

Instacart
01.2021 - Current

Front Desk Receptionist

Days Inn Hotel
03.2020 - 05.2020

Cook Manager

Chubbies Burgers
02.2018 - 02.2019

Shift Leader

Jamba Juice
04.2017 - 01.2018

Courtesy Clerk

Foodland
02.2016 - 01.2017

GED -

Castle High School

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Steven Schenk