Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Transport Specialist
Jack Cooper Transport Co
03.2012 - 02.2025
Operated with safety and skill to avoid accidents and delays.
Maintained high customer satisfaction by working quickly and accurately.
Updated daily logs and customer paperwork with relevant details.
Navigated challenging road conditions to deliver goods securely in various weather situations.
Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
Transportation Manager
Americo Freight Transportation LLC
03.2020 - 06.2021
Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
Achieved significant cost savings with negotiation of freight contracts.
Fostered relationships with logistics partners, ensuring reliable and cost-effective transportation solutions.
Enhanced customer satisfaction, providing timely and accurate shipment tracking information.
Prospected for leads to build pipeline and convert to sales opportunities.
Transport Specialist
Coast to Coast Auto Transport
03.2010 - 03.2012
Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Boosted customer satisfaction through timely communication and addressing concerns promptly.
Collaborated with dispatchers to ensure accurate and timely deliveries for clients.
Increased client loyalty through exceptional customer service during pick-ups, deliveries, and inquiries.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Inside /Outside Sales Representative
ProBuild Building Supply
04.2007 - 03.2010
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Established new accounts through cold calling and personal visits to potential customers.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Consulted with businesses to supply accurate product and service information.