Steven Schoenborn

Brookfield,WI

Summary

Dynamic Senior Product Specialist with proven expertise in Agile methodologies and product portfolio optimization. Committed to enhancing customer satisfaction through tailored solutions and effective technical communication.

Overview

years of professional experience

Work History

Senior Product Specialist / Sales Engineer

Optek-Danulat, Inc.

Germantown, WI

08.2005 - Current

Developed technical presentations to communicate product capabilities and benefits to clients.
Conducted Product demonstrations, showcasing features and addressing clients inquiries effectively
Collaborated with clients to identify measurement requirements and tailor solutions accordingly.
Provided post-sales support, troubleshooting issues, and ensuring customer satisfaction with sensors delivered.
Trained junior sales staff on technical aspects of products and effective sales strategies.
Performed returned product diagnosis and repair on non-functioning converters and sensors
Wrote content and technical information for website

Owner

Lake States Veneer / Stoneman Co

Algoma, WI / Oak Park, IL

05.1989 - 09.2004

Directed operations for veneer component production, ensuring adherence to quality standards and safety protocols.
Implemented strategic marketing initiatives to enhance brand visibility and customer engagement.
Represented multiple veneer producers selling their specialty species, slicing methods, and sizing techniques
Analyzed market trends to inform product offerings and drive business growth strategies.
Cultivated strong customer relationships, resulting in repeat business and enhanced client satisfaction.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Plant Engineer

Ashley Furniture Industries, Inc

Arcadia, WI

02.1985 - 03.1989

Designed and implemented equipment upgrades to enhance operational efficiency.
Conducted root cause analysis to resolve machinery malfunctions and prevent downtime.
Collaborated with cross-functional teams to streamline production workflows and improve output quality.
Developed preventative maintenance schedules, increasing equipment reliability and lifespan.
Complied with applicable mechanical and electrical regulatory standards for furniture plant operation.
Organized and managed maintenance staff to fulfill requirements via scheduling and delegation.
Coordinated with outside contractors for specialized services, ensuring timely completion of tasks within budget constraints.

Education

Bachelor of Science - Mechanical Engineering

University of Wisconsin, Madison

Madison, WI

Skills

Agile methodologies proficiency
Team leadership
Product portfolio optimization

Data-driven decision making
Skilled in ACT, Quoteworks, and Microsoft products

Timeline