Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Schumm

Landing,NJ

Summary

Versatile and dependable professional with a strong foundation in clerical work, customer service, and technical support. Proven experience in maintaining accurate records, handling administrative tasks, and providing responsive, solution-focused service to clients and the public. Background includes hands-on fieldwork as a Mosquito Control Technician and prior experience in security, reinforcing strong attention to detail, communication, and adherence to protocols. Technically proficient with computers and office software, with a commitment to professionalism and customer satisfaction in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mosquito Control Technician

Mosquito Joe
Riverdale, NJ
03.2025 - Current
  • Troubleshot and resolved issues related to equipment malfunctions, ensuring minimal disruption to daily operations and productivity.
  • Exceeded performance metrics for assigned territory consistently, resulting in improved overall operational efficiency.
  • Provided outstanding customer service, addressing concerns and answering questions about mosquito control methods effectively.
  • Contributed to team success by sharing knowledge of emerging trends in mosquito control techniques with colleagues.

Security Guard

Colonial Security Services
Branchville, New Jersey
03.2023 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Uber Delivery Driver

Uber Eats
, NJ
01.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.

Security Officer

Allied Universal Security Services
02.2020 - 11.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Cook

Ruby Tuesday
11.2017 - 06.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Computer Repair Technician

Schumm Computers
06.2017 - Current
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Enhanced customer satisfaction by providing timely and efficient computer repair services.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
  • Regularly communicated with clients to provide status updates on ongoing repairs, maintaining transparency and building trust in our services.
  • Wrote reports on computer statuses and maintenance jobs.
  • Refurbished used computers and technological equipment, saving companies money.
  • Managed inventory of spare parts and tools, ensuring all necessary equipment was always readily available for technicians to perform their duties.
  • Maintained company computers by troubleshooting and performing needed repairs.
  • Configured systems according to prescribed software and hardware frameworks.
  • Maintained office PCs, networks and mobile devices.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Order Puller

Home Depot
03.2017 - 02.2018
  • Checked each order for completeness and accuracy.
  • Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
  • Loaded and unloaded freight containers and deliveries.
  • Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.

Education

Associate of Science - Computer Science

County College of Morris
Randolph Township, NJ
05-2019

High School Diploma -

Morris Hills High School
Rockaway, NJ
06-2017

High School Diploma -

Sussex County Technical School
Sparta, NJ
10-2015

Skills

  • Client support
  • Knowledge of safety regulations
  • Adaptability to weather conditions
  • Proficient in GPS navigation
  • Chemical formulation expertise
  • Reliable driving record
  • Efficient data management
  • New Jersey driver's license holder
  • Preventive maintenance expertise
  • Proficient in mathematics
  • Collaborative teamwork
  • Analytical problem-solving
  • Effective time management
  • Detail-oriented approach
  • Simultaneous task management
  • Dependable performance
  • Analytical troubleshooting capabilities

Certification

  • Sora License
  • Servsafe

Timeline

Mosquito Control Technician

Mosquito Joe
03.2025 - Current

Security Guard

Colonial Security Services
03.2023 - Current

Uber Delivery Driver

Uber Eats
01.2021 - Current

Security Officer

Allied Universal Security Services
02.2020 - 11.2021

Cook

Ruby Tuesday
11.2017 - 06.2020

Computer Repair Technician

Schumm Computers
06.2017 - Current

Order Puller

Home Depot
03.2017 - 02.2018

Associate of Science - Computer Science

County College of Morris

High School Diploma -

Morris Hills High School

High School Diploma -

Sussex County Technical School

Similar Profiles

CREATE PROFILE