Summary
Overview
Work History
Education
Skills
Certification
Military Service
Personal Information
Timeline
Generic

Steven Selby

Nampa

Summary

Pursuing a Bachelor’s degree in Information Technology and Networking through full-time online college attendance. Strong work ethic and practical experience from background in hard labor since 2018. United States Marine Corps Veteran (2014-2018) with refined skills in communication, project management, leadership, customer satisfaction, and conflict resolution. Seeking dynamic and growth-oriented opportunities to leverage diverse skill set and dedication to excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technical Service Representative

Rain for Rent
02.2024 - Current
  • Developed and maintained relationships with agricultural clients, including farmers, ranchers, and distributors
  • Provided expert knowledge on agricultural products and services to customers, addressing their specific needs and requirements
  • Conducted product demonstrations and presentations to educate customers about the features, benefits, and applications of agricultural products
  • Provided ongoing customer support by addressing inquiries, resolving issues promptly, and ensuring customer satisfaction
  • Performed troubleshooting and repair of electronic equipment, including TVs, computers, and audio systems
  • Replaced faulty components and repaired circuit boards to restore functionality
  • Collaborated with customers to understand their concerns and provided clear explanations of repair processes
  • Maintained accurate records of repairs performed, parts used, and customer interactions for future reference
  • Stay updated on the latest technological advancements in the field through continuous learning initiatives
  • Collaborated with colleagues to troubleshoot complex technical issues that required collective expertise
  • Trained new technicians in proper repair techniques, company procedures, and customer service standards
  • Demonstrated excellent problem-solving skills in identifying root causes of recurring issues
  • Reduced the average repair time by 75% through process improvements such as implementing standardized diagnostic procedures

Arborist

SavATree
06.2023 - 02.2024
  • Implemented effective prospecting strategies that resulted in a 24% increase in new customer acquisition
  • Negotiated pricing agreements with clients based on volume commitments or long-term contracts, resulting in increased revenue of 12%
  • Built strong rapport with clients through regular communication channels, including phone calls, emails, meetings, etc.
  • Performed tree inspections to assess health, identify diseases, and determine necessary pruning or removal
  • Executed proper pruning techniques to enhance tree structure, promote growth, and improve aesthetics
  • Operated chainsaws, woodchippers, stump grinders, and other tools in a safe and efficient manner
  • Collaborated with landscape architects to plan tree placement for new construction projects
  • Provided expert advice on tree selection based on site conditions and client preferences
  • Conducted risk assessments for potential hazards related to nearby trees during construction projects
  • Maintained accurate records of work performed, including tree condition reports and service invoices

Lineman Apprentice

Short Powerline Service
06.2019 - 05.2023
  • Step - 6 Apprentice Lineman.
  • Engaged with customers to discuss possible sales of products and labor
  • Sold 16 transformers, plus labor to install
  • Installed and maintained hot lines and unenergized lines from 34,500 to 69,000 KV.
  • Installed and maintained all utility poles.
  • Framed and set over 500 distribution poles.
  • Framed and set over 100 transmission poles.
  • Operated a digger Derrick daily.
  • Operated and flown in the lineman trucks daily.
  • Dug and installed over 200 miles of URD.
  • Spliced URD into transformers.
  • Operated heavy equipment, excavator, backhoe, and dozer.

Marine

United States Marine Corps
03.2014 - 03.2018
  • Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
  • Directed over 5 fire teams during live fire battle drills, close combat training and MOUT exercises at various locations.
  • Maintained over $100,000,000 in equipment with no loss by using expert defensive driving and maintaining all my equipment daily.
  • Completed over 50 patrols of assigned areas within operations areas.
  • Instructed personnel on ways to reduce environmental hazards and proper use of PPE.
  • Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
  • Led diverse training simulations to prepare teams for combat and emergency situations.
  • Mitigate workflow downtime by maintaining complete accountability of all assigned equipment.
  • Trained and instructed subordinates on driving heavy diesel trucks, and maintaining trucks daily, training individuals on how to drive ammunition correctly.
  • Maintained rifles, machine guns, mortars, and hand grenades and accounted for all weapons.
  • Coordinated operations with armor, artillery, and air support units.
  • Maintained over 60 heavy diesel trucks daily.
  • Drive over 200,000 miles successfully, accident free.
  • Drive different types of artillery ammunition daily and accident free.
  • I went overseas twice, to different countries, training for combat with artillery.
  • I trained and maintained over 15 marines in my unit daily.

Education

Bachelor of Science - Information Technology and Networking, Cyber Security

DeVry University
Naperville, IL
11.2025

Associates Degree - Information Technology and Networking

DeVry University-Chicago/Loop
Naperville, IL
06.2022

Certification in Pre-Apprentice Lineman - undefined

Northwest Lineman College
Meridian, ID
12.2018

Skills

  • Low voltage maintenance
  • Effective conflict resolution
  • Residential construction expertise
  • Technical problem-solving
  • Proven leadership in military environments
  • Heavy Equipment Operation
  • Rigging
  • Industrial electrical expertise
  • Commercial electrical expertise
  • Field service management
  • Expertise in technical assistance
  • Cybersecurity
  • Leadership
  • Customer service
  • Blueprint reading
  • Windows
  • Computer networking
  • IP networking
  • Information security
  • Network administration
  • Technical support
  • Software troubleshooting
  • Project management
  • Ubuntu
  • IT support
  • Microsoft SQL Server
  • Desktop support
  • High voltage
  • Systems engineering
  • VMWare
  • Field installation
  • Dependable and reliable
  • Schematics reading
  • Superior communication skills
  • Equipment maintenance
  • Coordinating training
  • Timely project completion
  • Managing safety gear
  • Structured cabling and wiring
  • Equipment installation

Certification

  • Class A CDL, 05/01/18 to 05/01/25
  • First Aid/CPR

Military Service

United States Marine Corps, United States of America, E-5, 03/01/14, 03/01/18

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Technical Service Representative

Rain for Rent
02.2024 - Current

Arborist

SavATree
06.2023 - 02.2024

Lineman Apprentice

Short Powerline Service
06.2019 - 05.2023

Marine

United States Marine Corps
03.2014 - 03.2018

Certification in Pre-Apprentice Lineman - undefined

Northwest Lineman College

Bachelor of Science - Information Technology and Networking, Cyber Security

DeVry University

Associates Degree - Information Technology and Networking

DeVry University-Chicago/Loop

Similar Profiles

CREATE PROFILE