Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Steven Shapiro

Carbondale,PA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.


Dependable Concessions Worker with eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Cashier

Wegmans Food Markets
10.2022 - Current
  • Counted out cash drawers
  • Worked the cash register
  • Answered customers' questions
  • Greeted customers
  • Assisted customers in finding items
  • Welcomed customers
  • Assisted customers in finding or ordering merchandise
  • Processed cash, check, or credit transactions with accuracy
  • Answered questions
  • Counted cash drawers
  • Handled customer complaints and concerns
  • Scan goods and ensure pricing is accurate
  • Redeem stamps and coupons
  • Track transactions on balance sheets and report any discrepancies
  • Asset Protection Customer Host
  • Performed cash, card and check transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Concession Stand Worker

Regal Entertainment Group
11.2019 - 06.2022
  • Take customer orders and assemble them correctly
  • Check identification for age-restricted items, such as alcoholic beverages
  • Accept payment from customers via a cash register
  • Check food items to ensure quality and safety standards are met
  • Keep the assigned area clean, sanitary, and safe
  • Answer questions about concession stand location, prices of goods sold there, and other questions about tickets or other items sold
  • Under the guidance of a supervisor, maintain concession stand records with information on products used and food served to customers
  • Complete inventory sheets daily, noting supplies that need to be replenished.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Used cash register to tender change and process cash and credit card payments.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Prepped food items for later use to save staff time during busy hours.
  • Responded to customer complaints to help resolve issues.
  • Loaded perishable items into climate-controlled coolers to prevent food spoilage.
  • Promptly handled all guest concerns, questions and complaints to boost customer service ratings Number%.
  • Cooked and packaged large batches of food prepared to order or kept hot until needed.
  • Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
  • Communicated stand offerings and answered guest questions regarding orders.

Education

Carbondale Area High School
Carbondale, PA
06.2013

Skills

  • Team Member (2 years)
  • Cleaning Experience (2 years)
  • Cash Handling (2 years)
  • Cashiering (2 years)
  • Customer service (Less than 1 year)
  • Residential Cleaning
  • Food service (2 years)
  • Guest services (2 years)
  • Sales (2 years)
  • Kitchen Experience (2 years)
  • POS (2 years)
  • Food Handling (2 years)
  • Upselling (2 years)
  • Retail Sales (2 years)
  • English (10 years)
  • Restaurant Experience
  • Communication skills (10 years)
  • Stocking (2 years)
  • Basic maths (2 years)
  • Busser
  • Food Preparation (2 years)
  • Serving Experience (2 years)
  • Computer skills (2 years)
  • Money Handling
  • Product Knowledge
  • Cash Register Systems
  • POS Systems Operations
  • Credit and Cash Transactions
  • Guest Inquiries
  • Collecting Carts
  • Bagging and Packaging
  • Merchandise Restocking
  • Restocking
  • POS Systems
  • Purchase Assistance
  • Identification Checks
  • Cash Management
  • Customer Service Excellence
  • Customer Transactions
  • Coupon Redemption
  • Cleaning and Sanitizing
  • Customer Assistance

Languages

English
Full Professional

Timeline

Cashier

Wegmans Food Markets
10.2022 - Current

Concession Stand Worker

Regal Entertainment Group
11.2019 - 06.2022

Carbondale Area High School

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Steven Shapiro