Steven Shoemaker

• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
• ABQ1 IB led the network in launch sites for 2021.
• #1 in IB Quality with a DPMO 113% lower than the 2nd best site.
• Balanced demand and supply while aligning volume and mix to achieve production objectives. #1 in 2021 launches and top 15 in overall AR network.

OOWA% performance of 1.5%, 113% lower than the next best site

Blended ETI rate of 223 UPH.

Received @ 799 UPH. 46% better than the next site

Stowed > 1MM units per week.

• Challenged teams to improve performance within facility to meet inventory targets.

• Led team 90+ associates, coordinators and salaried supervisors in multiple departments and across multiple shifts.
• Managed inventory, production, workflow and distribution, analyzing and recommending improvements to streamline processes.
• Evaluated vendors by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Developed succession plans and promotion paths for salaried leaders.
• Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
• Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
• Devised processes to boost long-term business success and increase profit levels.

• Managed inventory and quality operations for e-commerce distribution center.
• Led team of 50+ associates, team leads and salary supervisors across three shifts.
• Created positive team dynamic which encourages all teammates to understand and adapt to ever-changing business needs, and stay focused on customer experience.
• Mentor, train, and develop teammates for career progression.
• Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within DC.
• Offer expertise in inventory management and current stock levels to internal teams to facilitate accuracy and product availability.

• Led $65M market across 3 states that exceeded plan by 5%, increased customer satisfaction and stayed financially accountable with all major spending categories.
• Built, cultivated and capitalized high-volume business relationships, strategic partnerships with multiple internal divisions and provided productive feedback to Sr. leadership.
• Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
• Established and led markets execution of key business strategies to capitalize on KPI results that maximized performance and achieved 5% above sales plan.
• Controlled all aspects of annual budget process, to include sales, controllable expenses, payroll and annual shrink results through strategic planning, dedicated support and team member accountability.
• Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.

• Established and updated objectives and tools for overall sales team to enhance operations across 8 zones and 5 states.
• Demonstrate leadership and influence skills in driving alignment and prioritization of capability programs and initiatives across region; provides insights/guidance to Division Training Lead on best approaches to enable field teams.
• Implement training programs to drive key strategic business initiatives, including employee engagement, leadership development, and career frameworks.
• Develop and mentored 6 District Sales Leaders throughout Mountain Region and Western Division Analyzed all schedules, logistics & business needs to ensure proper staffing levels to meet current and future business needs.