Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Siegel

Wellington,Florida

Summary

Result-driven Financial Services Professional with strong background in customer service, financial planning and sales. Agile with excellent communication and analytical skills and in-depth understanding of financial products and services.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Financial Services Representative

TD Bank
11.2017 - Current
  • Increased client satisfaction by providing tailored financial advice and investment recommendations.
  • Streamlined financial processes for improved efficiency and reduced errors in transactions.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.
  • Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Strengthened customer relationships through attentive service and prompt resolution of inquiries.
  • Advised clients on retirement planning options such as IRAs or annuities based on individual goals.

Licensed Insurance Agent

Bankers Life Insurance
06.2016 - 06.2017
  • Improved client satisfaction by providing customized insurance solutions and exceptional customer service.
  • Increased policy sales by conducting thorough needs assessments and presenting suitable coverage.
  • Streamlined the claims process for clients, ensuring prompt resolution and payment of claims.
  • Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
  • Calculated quotes and educated potential clients on insurance options.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Expanded referral network through proactive relationship building with community partners, such as real estate agents and financial planners.

Senior Client Service Associate

Morgan Stanley
11.2003 - 02.2016
  • 12+ years experience assisting two Barron's Top 1,000 Financial Advisors/Managing Directors.
  • Marketed and serviced over 2,000 clients worldwide with over $1 billion dollars in assets.
  • Built strong relationships with clients through regular communication and prompt follow-ups on outstanding matters.
  • Supported sales initiatives by creating targeted marketing materials aimed at increasing client acquisition rates.
  • Mentored junior associates in best practices for servicing clients effectively, enhancing team performance overall.
  • Assisted brokers and advisors with servicing clients by preparing financial plans, conducting investment research and completing transactions.

Education

Business

SUNY College of Technology At Canton
Canton, NY
1995

Skills

  • Financial Product Sales
  • Retirement Planning
  • Financial Markets
  • Cash Management
  • Certificates of Deposit
  • Account Maintenance
  • Account Documentation
  • Loan Applications
  • Life Insurance
  • Customer Relationship Building
  • Fraud Prevention
  • Notarial Acts

Certification

  • Licensed Financial Services Representative FL 215 License # W325169
  • CNP - Certified Notary Public

Timeline

Financial Services Representative

TD Bank
11.2017 - Current

Licensed Insurance Agent

Bankers Life Insurance
06.2016 - 06.2017

Senior Client Service Associate

Morgan Stanley
11.2003 - 02.2016

Business

SUNY College of Technology At Canton

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Steven Siegel