Steven Silva-Lugo
Henryville,PA
Summary
Hardworking, passionate and dependable job seeker with strong organizational skills eager to secure a full time position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Lumper
Capstone Logistics LLC.
05.2019 - 04.2024
- Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules.
- Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
- Consistently met deadlines for completing tasks related to receiving, processing, and shipping cargo, ensuring smooth warehouse operations.
- Strengthened teamwork among crew members by actively participating in group problem-solving sessions for operational challenges.
- Assisted in training new Lumpers, sharing best practices for effective cargo handling.
- Minimized product damage by carefully handling fragile items during the loading and unloading process.
- Ensured accurate inventory counts with meticulous attention to detail during the loading and unloading process.
- Demonstrated flexibility in adapting to changing priorities, effectively managing workload despite frequent adjustments to shipment schedules.
- Upheld quality standards by inspecting incoming shipments for any signs of damage or tampering before offloading them from trucks.
- Supported warehouse operations by accurately recording incoming and outgoing shipments using warehouse management software.
- Maximized space utilization within storage areas through strategic stacking of pallets and containers.
- Collaborated with forklift operators to swiftly move heavy loads between storage areas and trucks.
Personal Driver
Edna Roque
09.2011 - 04.2015
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
- Assisted child passenger with mobility needs by providing physical support when entering/exiting the vehicle.
- Engaged in polite conversation when appropriate to encourage passenger comfort.
- Remained calm under pressure during unexpected challenges such as road closures or vehicle malfunctions, quickly devising alternate solutions to ensure timely arrival at destinations.
- Increased client trust through exceptional punctuality and reliability in fulfilling driving assignments.
- Transported child safely as the designated driver for school events or family outings if required.
Barber
Fazed One Barbershop
05.2007 - 08.2011
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
Education
GED -
University of The State of NY Education Dept
New York06.2003
Skills
- Hand Truck Operation
- Material Handling Equipment
- Package handling
- Warehouse Safety
- Heavy Lifting
- Pallet Jack Operation
- Stacking and Storing
- Reading Comprehension
- Recordkeeping abilities
- Time Management
- Attention to Detail
- Safe Vehicle Operation
Spending Time With my kids
Family man that loves spending time with my kids
Languages
Spanish
Native or Bilingual
Timeline
Lumper
Capstone Logistics LLC.
05.2019 - 04.2024
Personal Driver
Edna Roque
09.2011 - 04.2015
Barber
Fazed One Barbershop
05.2007 - 08.2011
GED -
University of The State of NY Education Dept
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