Steven Skinner
Vancouver
Summary
Customer service professional with proven success in delivering exceptional service in high-pressure environments. Strong mathematical skills and attention to detail ensure precise cash handling and POS transactions. Demonstrated ability to excel in both independent and collaborative settings, consistently achieving high customer satisfaction ratings. Authorized to work in the US and open to relocation opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Package Handler
UPS-Portland, OR
02.2024 - 05.2025
- Reported damaged products and workplace incidents to supervisors for review.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Followed all safety regulations and procedures when handling packages.
- Packaged and sealed items using appropriate labels and materials.
- Sealed and packed products according to instructions and specifications.
Cashier
711 Franchise-Vancouver, WA
03.2022 - 12.2023
- Processed payments, returns, and exchanges accurately through cash register operations.
- Executed opening and closing procedures, including cash register balancing and inventory restocking.
- Provided efficient, courteous service to customers, ensuring high satisfaction levels.
- Greeted customers upon entry and promptly addressed inquiries.
- Assisted customers in identifying their needs to enhance shopping experience.
Furnace Operator
General Grass-Vancouver, WA
01.2019 - 06.2021
- Utilized problem-solving skills to quickly resolve any production issues.
- Operated machines safely by following OSHA standards.
- Observed production processes and quickly identified issues to reduce downtime.
Education
Some college - Computer Science
Clark College
Vancouver, WA04-2011
Skills
- Refunds And Exchanges
- Sales Expertise
- Cash Management
- Stocking And Replenishing
- Order Taking
- Product Knowledge
- Money Handling
- Credit And Cash Transactions
- Cleaning And Sanitizing
- Issue Resolution
- Cashiering
- Machining
- Organizational skills
- Security
- Hospitality
- Distribution center
- Packaging
- Night audit
- Materials handling
- Computer science
- POS
- Order fulfillment
- Load & unload
- Basic math
- OSHA
- Shipping & receiving
- Math
- Surveillance
- Cleaning
- Cash handling
- Communication skills
- Order picker
- RF scanner
- Reach truck
- Customer service
- Software Development
- Java
- Guest services
- Heavy lifting
- Pallet jack
- Team collaboration
- Warehouse safety
- Package unloading
Certification
Forklift Certification
Languages
English
Full Professional
Timeline
Package Handler
UPS-Portland, OR
02.2024 - 05.2025
Cashier
711 Franchise-Vancouver, WA
03.2022 - 12.2023
Furnace Operator
General Grass-Vancouver, WA
01.2019 - 06.2021
Some college - Computer Science
Clark College
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