Summary
Overview
Work History
Education
Skills
Timeline
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Steven Slater

Jamaica Queens,NY

Summary

Skilled and professional individual prepared to excel in a leadership role, prioritizing results-driven performance. Demonstrated expertise in streamlining operations and promoting team collaboration to successfully accomplish organizational objectives. Recognized for reliability and adaptability in meeting evolving demands while upholding high standards of excellence.

Overview

13
13
years of professional experience

Work History

Supervisor

UPS Customer Center
11.2021 - Current
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Gathered, organized and input information into digital database.
  • Handled day-to-day shipping and receiving overseeing more than 30,000 packages per day.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Supervised warehouse operations by managing employees during shifts.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Determined staffing needs, developing schedules to staff specif areas.
  • Trained new team members on proper and safe use of tools and equipment.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Enforced team adherence to safety regulations and protocols.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Managed payroll for 30 plus employees regularly

Package Handler

UPS Customer Center
06.2021 - 11.2021
  • Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
  • Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
  • Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Followed verbal and written instructions to properly move and ship products.
  • Operated various types of material handling equipment safely, contributing to the smooth flow of operations within the warehouse.
  • Adhered to company quality standards when inspecting packages for damage or defects, taking corrective action when necessary.
  • Proved successful working within tight deadlines and a fast-paced environment.

Americorps Group Leader

Cypress Hills Local Development
09.2016 - 05.2019
  • Maintain a safe play environment
  • Observe and monitor children's play activities
  • Support children's emotional and social development, encouraging understanding of others and positive self-concepts
  • Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
  • Create developmentally appropriate lesson plans
  • Perform general personnel functions, such as supervision, training, and scheduling
  • Help children with homework and school work
  • Actively participate in all aspects of staff or member development, including weekly supervision, weekly team meetings, pre-service training, an additional at least 15 hours of training during the school year
  • Inspect classroom at the beginning of each session and at the end of each session and provide Supervisors with a daily room check in log

Sous Chef

Naishon Bernard
08.2013 - 01.2019
  • Season and cook food according to recipes or personal judgment and experience
  • Turn or stir foods to ensure even cooking
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
  • Bake, roast, broil, and steam meats, fish, vegetables, and other foods
  • Portion, arrange, and garnish food, and serve food to waiters or patrons
  • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils
  • Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches
  • Substitute for or assist other cooks during emergencies or rush periods
  • Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption
  • Communicate with customers in a positive and respectful way while serving them food

Group Leader

Morry’s Camp
06.2018 - 08.2018
  • Plan, implement and document successful educational, recreation, youth leadership, community service and arts activities with school-aged children
  • Adhere to policies and procedures in a pro-active manner, making the safety and care of children your primary focus
  • Build a positive relationship with each participant in your care, and foster positive connections between participants
  • Actively engage with children at all times with the goal of fostering the positive development of each child and the group
  • Conduct yourself as a professional and representative of the agency with camp staff, parents, children and anyone else with whom you come into contact in your role
  • Effectively manage assigned group
  • Maintain and enforce progressive discipline policy
  • Create a cohesive and effective staff team
  • Assist in enrollment, recording and submitting daily attendance records, and any other required documents to Director
  • Inspect on a daily basis all facilities, equipment, and supplies and be sure all are accounted for and put away at the end of each day

At-Home Daycare Worker

TARA HAYNES
07.2015 - 08.2015
  • Company Overview: (Summer Youth Employment Program)
  • Maintain a safe play environment
  • Observe and monitor children's play activities
  • Support children's emotional and social development, encouraging understanding of others and positive self-concepts
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books
  • Regulate children's rest periods
  • Organize and participate in recreational activities and outings, such as games and field trips
  • Operate in-house day-care centers within businesses
  • (Summer Youth Employment Program)

Counselor in Training

Cypress Hills Local Development
09.2011 - 06.2013
  • Help kindergarten through second grade students with their homework
  • Have weekly debrief meetings

Education

High School Diploma -

Erasmus Hall High School
Brooklyn, NY
06-2015

Skills

  • Problem Solving
  • Staff Management
  • Adaptability and Flexibility
  • Time Management
  • Leadership
  • Conflict Resolution
  • Active Listening
  • Staff Discipline
  • Staff Development
  • Operations Management
  • Strategic Planning
  • Communication

Timeline

Supervisor

UPS Customer Center
11.2021 - Current

Package Handler

UPS Customer Center
06.2021 - 11.2021

Group Leader

Morry’s Camp
06.2018 - 08.2018

Americorps Group Leader

Cypress Hills Local Development
09.2016 - 05.2019

At-Home Daycare Worker

TARA HAYNES
07.2015 - 08.2015

Sous Chef

Naishon Bernard
08.2013 - 01.2019

Counselor in Training

Cypress Hills Local Development
09.2011 - 06.2013

High School Diploma -

Erasmus Hall High School

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Steven Slater