Steven Slayton
Watertown,WI
Summary
At Kayser Chrysler Center of Watertown, I excelled as a Finance & Insurance Manager, surpassing sales targets through innovative deal structuring and robust lender relationships. My proactive approach in financial management and continuous improvement strategies significantly enhanced customer satisfaction and dealership profitability, showcasing my adeptness in both hard and soft skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Finance & Insurance Manager
Kayser Chrysler Center of Watertown
Watertown, WI
08.2005 - Current
- Collaborated with prospective customers over the phone and email to schedule deal closings.
- Tracked performance metrics such as number of cars sold per month against set targets.
- Surpassed sales targets by actively pursuing new leads.
- Followed up with customers to build long-term relationships and successful referrals.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Educated customers about sales processes, warranty requirements and service standards.
- Advised customers on financing options, warranties and other services available at the dealership.
- Managed sales negotiations and financing options.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Addressed potential client questions through both email and telephonic channels.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Developed and implemented financial strategies to maximize profits and reduce costs.
- Monitored cash flow to ensure sufficient liquidity.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Managed relationships with different financial institutions.
- Funding of deals, along with e-contracting.
- State and federal regulation compliance.
- Title and registration of vehciles.
Education
Aviation Ordinence - Electronic Weapons Systems
United States Navy
San Diego, CA04-1994
High School Diploma -
Barron High School
Barron, WI06-1989
Skills
- Lender relationships
- Revenue recognition
- Financial revenue
- Deal structuring
- Continuous improvement
- Insurance products
- Financial management
Affiliations
- Walking and fitness
- camping
- landscaping
- Spending time with family
Certification
- State of Wisconsin sales license
- credit life and disability licenses
Timeline
Finance & Insurance Manager
Kayser Chrysler Center of Watertown
08.2005 - Current
Aviation Ordinence - Electronic Weapons Systems
United States Navy
High School Diploma -
Barron High School
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