Steven Smith

• Provided technical support to troubleshoot, repair and maintain atms and cash recyclers for banking industry.
• Performed onsite installation, modification and maintenance of systems and equipment.

* Troubleshoot and maintain atms for Huntington banks. Provide all required support in the field for Huntingtons fleet of equipment.

* Repair and troubleshoot NCR atms and Itms. Factory trained to provide diagnostic and repair service to NCR atms at customer locations in metro Detroit. Clients include Huntington, JP Morgan Chase, Bank of America, Citizens, Fifth Third, and TCF Bank. Training is current to all of the latest NCR equipment.

* Field service repair technician responsible for maintaining and service of Burroughs customers. Atm serviced include NCR, NRT, Diebold, Wincor, and Hyosung at JPM Chase, Chemical Bank, DFCU, and Motor City and MGM Casinos. Safes serviced include Tidel, Brinks, Huntington, Burroughs, and Ellenby. Certified by Revolution to service their cash recycling systems at Walmart, Target, Sams Club, and Cabelas. Also field service on Divdat DTE payment kiosks, NRT Quickjak kiosks, and Wincor point of sale systems. Responsible for company vehicle and parts stock.

* Company that I created for service and repair of arcade gaming equipment. Video games, pinball machines, miniature bowling alleys, laser mazes, laser tag guns, and vending machines were repaired at family entertainment centers and roller rinks. Had personal equipment at these sites. Also ran portable drive in movies and repaired and maintained the projectors and a/v equipment. Converted old projection television arcade games to modern HDMI flat panel televisions. Did currency upgrades to MEI bill acceptors.

* Operated video game store that buys and sells video games and accessories. Handled all aspects of daily store operations that included employees, customers, and vendors. Restored old gaming systems and replaced old batteries in collector game cartridges. We also repaired CDs. Purchased equipment from both vendors and customers to maintain store floor stock.

* Installation, repair, and maintenance of arcade style equipment and vending machines at customer locations. This includes video, pinball, ticket redemption, jukebox's, photo booths, and ATM's. Did route money collections.

* Purchased all equipment and supplies for the operation of a Panasonic copier dealer. This ranged from office supplies and toner to large orders of Panasonic copiers and fax machines. Handled warehouse inventory of sales stock, service repair parts, and toner for customer sales. Hired third party vendors to handle servicing of out of territory national accounts. Dispatched technicians to service calls and monitored their progress. Certified on Panasonic copiers, fax machines, and HP printers and would install, repair, and maintain them in the field.

* Field service of video, pinball, slot machines, jukebox's, vending, and bowling machines. Shop specialized in restorations of antique jukebox's such as Seeburg, and Roe AMI and then maintaining them.

* Factory certified service technician to repair the entire portfolio of Lanier copiers, fax machines, and laser printers. Certified to repair HP printers. Responsible to maintain customer base in assigned zip code territory. Required to keep personal part inventory to satisfy the machine population for my assigned area.