Steven Smith
Nashville,TN
Summary
Dynamic Apartment Maintenance Technician with a proven track record at David Jones Assisted Living, excelling in plumbing and HVAC repairs. Recognized for enhancing tenant satisfaction through effective problem-solving and communication. Successfully implemented preventative maintenance schedules, reducing downtime and extending equipment lifespan while fostering a safe and welcoming environment for residents.
Experienced with maintaining and repairing apartment infrastructure, ensuring all systems function smoothly. Utilizes technical know-how in HVAC, plumbing, and electrical systems to address maintenance issues efficiently. Track record of proactive problem-solving and excellent tenant relations, contributing to high resident satisfaction.
Overview
23
23
years of professional experience
Work History
Apartment Maintenance Technician
David Jones Asst. Living
04.2022 - 10.2025
- Conducted routine inspections of apartment units to identify maintenance needs and ensure safety compliance.
- Performed repairs on plumbing, electrical systems, and HVAC equipment to maintain operational efficiency.
- Collaborated with team members to troubleshoot issues, enhancing response time for service requests.
- Implemented preventative maintenance schedules to minimize downtime and extend equipment lifespan.
- Assisted in renovations and upgrades, improving overall tenant satisfaction with living conditions.
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.
- Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Safely and effectively handled wide range of cleaning products and solutions.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Installed and maintained plumbing and HVAC systems.
- Replaced worn or broken parts on machines and equipment.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Reported issues to property manager so effective resolutions could be put into place.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Increased energy efficiency within the apartment complex through regular monitoring of heating/cooling systems performance and implementing corrective measures when necessary.
- Maximized equipment lifespan through proper care procedures such as lubrication, filter replacement, and adherence to manufacturer recommended maintenance schedules.
- Assisted in the training and development of new maintenance staff members, sharing best practices and technical knowledge to ensure consistent service levels across the team.
- Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Developed a tracking system for maintenance requests, increasing transparency and accountability in service delivery.
- Trained junior technicians on best practices for apartment maintenance and safety protocols.
Environmental Services Supervisor
Vanderbilt Hospital
02.2003 - 03.2018
- Supervised daily operations of environmental services to ensure compliance with health and safety regulations.
- Trained staff on best practices for sanitation and infection control procedures.
- Implemented quality assurance protocols to enhance service delivery and patient satisfaction.
- Coordinated schedules and workflows to optimize resource allocation across multiple departments.
- Conducted regular inspections to assess cleanliness standards and address deficiencies promptly.
- Developed training materials to improve staff knowledge on environmental services policies and procedures.
- Led initiatives to reduce waste and enhance sustainability practices within the hospital environment.
- Collaborated with healthcare teams to ensure seamless integration of environmental services in patient care processes.
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Ensured prompt resolution of any internal conflicts within the team leading to better overall morale among staff members.
- Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
- Participated in industry conferences to stay current on emerging trends in environmental services and new technologies available for implementation.
- Organized team meetings to discuss goals, progress updates, challenges faced during projects or tasks assigned.
- Guaranteed timely completion of tasks with strict adherence to established quality standards.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Operated bucket loader to transport items between locations.
- Supervised and directed daily work of team of [Number] sanitation personnel.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Established and enforced safety protocols and guidelines for staff.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Maintained required records of work hours, budgets and payrolls.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
Education
High School Diploma -
Carver High School
Montgomery, AL05-1988
Skills
- Window and door repair
- Plumbing maintenance
- Electrical repairs
- Lighting systems
- Work order management
- Appliance repair
- Flooring installation
- Pool maintenance
- HVAC troubleshooting
- trash compactor maintenance
- lock and key services
- general cleaning
- Electrical troubleshooting
- Drywall repair
- HVAC repair
- Fixture installation
- Plumbing
- System testing
- HVAC maintenance
- Fixtures
- Painting expertise
- Plumbing repairs
- Minor repairs
- Special events
- Snow removal
- Water treatment
- Vendor engagement
- Building upkeep
- Elevator maintenance
- Appliance maintenance
- Tile setting
- Willing to learn
- Problem-solving
- Cleaning and sanitizing
- Problem-solving abilities
- Reliability
- Excellent communication
- Facility upkeep
- Wiring installation and repair
- Facilities painting and repair
Languages
English
Professional Working
Timeline
Apartment Maintenance Technician
David Jones Asst. Living
04.2022 - 10.2025
Environmental Services Supervisor
Vanderbilt Hospital
02.2003 - 03.2018
High School Diploma -
Carver High School