Steven Snedker
Ashland
Summary
Dynamic and dedicated professional experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance store satisfaction through effective communication and attention to detail. Skilled in inventory management and cash handling, demonstrating a strong commitment to maintaining high standards and fostering positive customer experiences.
Overview
4
4
years of professional experience
Work History
Drive Thru
McDonald's
04.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Grocery Clerk
Super One
07.2023 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
- Operated cash register to accurately process and record customer payments.
- Handled customer complaints with empathy and efficiency, restoring customer confidence.
- Managed return process for unsatisfied customers, ensuring positive resolution.
- Assisted in setting up displays for seasonal promotions, attracting customer interest.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Ashland High School
Ashland, WISkills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Product stocking
- Assisting customers
- Flexible schedule
- Heavy lifting
- Written and oral communication
- Store maintenance
- Cleaning skills
- Shelf organizing
- Monitoring inventory
- Maintaining displays
- Price checking
- Pallet jack operation
- Unloading deliveries
- Opening and closing procedures
- Cardboard recycling
- Accurate cash handling
- Returning carts
- Marking down products
- Willingness to learn
Timeline
Grocery Clerk
Super One
07.2023 - Current
Drive Thru
McDonald's
04.2021 - 03.2022
High School Diploma -
Ashland High School
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