Summary
Overview
Work History
Education
Skills
Timeline
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Steven Spessard

Marysville,CA

Summary

I am a dedicated professional at McDonald's, enhancing team productivity and customer satisfaction through exceptional cleanliness and hygiene practices. I'm an expert in training peers, as demonstrated at Starbucks, with a focus on efficiency and positive reinforcement. I am also skilled in multitasking and verbal communication, consistently meeting employer expectations for reliability.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
12.2023 - Current
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Barista Trainer

Starbucks
08.2021 - 07.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Taught proper procedures and strategies for success to new employees.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

High School Diploma -

Marysville High School
Marysville, CA
06-2021

Skills

  • Cleaning and sanitation
  • Cleanliness and hygiene
  • Reliability and punctuality
  • Verbal and written communication
  • Multitasking Abilities
  • Hygiene practices

Timeline

Crew Member

McDonald's
12.2023 - Current

Barista Trainer

Starbucks
08.2021 - 07.2023

High School Diploma -

Marysville High School

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Steven Spessard