Professional parts specialist with strong expertise in inventory management, customer service, and automotive systems. Known for effective teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Proficient in identifying parts, managing stock, and facilitating efficient transactions. Reliable, results-driven, and skilled in fostering collaborative environments.
Assisted customers with locating specific parts
Managed inventory
Received orders
Assisted technicians
Worked with the service department to ensure great customer service
Worked with other managers to provide exceptional customer service
Managed inventory and implemented stream lined processes to keep the department clean and organized
Trained new team members
Rearranged parts department to better serve customers and technicians
Provided reports to upper management
Oversaw employee performance and increased efficiency in the department
Oversaw day to day operations while providing support to employees and making sure that they were properly trained and up to date on all new products and procedures
Managed inventory and organized department for more efficiency
Worked with other managers to provide excellent customer service
Trained staff to be knowledgeable and be up to date on all new products and procedures
Oversaw day to day operations
Kept detailed records of invoices and packing slips
Worked with service manager and writers to improve efficiency and better time management
Worked with technicians to better serve them and help them get parts quicker and more accurate
Worked with technicians to ensure correct and timely parts
Provided exceptional service to customers
Worked with wholesale customers to ensure the correct parts were ordered and on time
Ordered parts and chemicals and batteries to make sure the department always had correct stock
Kept inventory correct and accurate using regular bin counts and ensuring that parts were put away correctly
Customer satisfaction
Ordering pats
Management
Inventory management
X-time
CDK
Dealertrack
Parts catalogs
Manager training
Problem solving
Training employees
Reports
Financials