Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Steven Stanley

Leblanc,LA

Summary

I've always pushed to be the best that I can be in any field of work that I have been in. I feel I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment during stressful periods. I'm also a detail-oriented, team player that is comfortable working with people at all levels. Ability to handle multiple projects simultaneously with a high degree of accuracy and maintain a positive attitude.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Owner/Technician

Stanleys Appliance Repair
06.2021 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Managed day-to-day business operations.


Carpenter

Knighten Builders LLC
06.2021 - 12.2021
  • Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
  • Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
  • Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
  • Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
  • Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
  • Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.

Technician

Keys Appliance
07.2018 - 06.2021
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
  • Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.

Store Manager

Kinder Farm And Ranch Supply
09.2015 - 12.2018
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.

Fry Cook

Faustos
01.2015 - 03.2017
  • Improved customer satisfaction by maintaining a clean and efficient fry station.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Streamlined kitchen operations with effective time management and multitasking skills.
  • Reduced food waste, closely monitoring product usage and inventory levels.
  • Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
  • Increased order accuracy by effectively communicating with waitstaff regarding customer orders and dietary restrictions.
  • Delivered consistent flavor profiles by closely following established recipes and seasoning guidelines.
  • Reduced ticket times, resulting in increased table turnover rates during peak hours.
  • Ensured minimal downtime for fryers through regular cleaning and maintenance procedures.

Education

No Degree - Criminal Justice

Sowela Technical Community College
Lake Charles, LA

High School Diploma -

Kinder High School
Kinder, LA
05.2017

Skills

  • Administrative Oversight
  • Business Management
  • Small Business Operations
  • Relationship Building
  • Customer Relations
  • Inventory Management
  • Organizational Skills
  • Creative Thinking
  • Supply Chain Management
  • Technical Expertise
  • Staff Training

Affiliations

  • Allen Parish Ward 3 Fire District 2
  • Allen Parish Ward 3 Fire District 4

Certification

I'm certified in CPR and Stop the Bleed-9/17/22

References

Sullivan Fontenot- 337-305-9651

Jonathan Aymond-337-517-2655

Cody Knighten-337-764-9559

Timeline

Owner/Technician

Stanleys Appliance Repair
06.2021 - Current

Carpenter

Knighten Builders LLC
06.2021 - 12.2021

Technician

Keys Appliance
07.2018 - 06.2021

Store Manager

Kinder Farm And Ranch Supply
09.2015 - 12.2018

Fry Cook

Faustos
01.2015 - 03.2017

No Degree - Criminal Justice

Sowela Technical Community College

High School Diploma -

Kinder High School

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Steven Stanley