Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Steven Steele

Technical Support Coordinator
Walkertown,NC

Summary

Highly qualified Electronics Engineering Technician with training and experience in electrical and mechanical systems. Reads schematic diagrams and use appropriate test equipment to troubleshoot equipment and manufactured products. Excellent at contributing to team and project success by sharing acquired knowledge and using strong interpersonal communication skills to encourage high-level performance. Proficient in installing, maintaining, calibrating, configuring and troubleshooting. A stellar work ethic excels in a fast-paced environment.

Overview

45
45
years of professional experience
2
2
years of post-secondary education

Work History

Customer Support Coordinator

Flamex Inc.
Greensboro, NC
01.2021 - Current

Assist in training new Technicians. Provide phone, email and onsite support to customer about operation, troubleshooting and repair of our specialized fire suppression systems.

Service Manager

Flamex, INC
Greensboro, NC
04.2019 - 01.2021

Scheduled our team of technicians to provide repair, inspection, installation and commissioning of Flamex Spark Detection and Suppression system. Assisted with training of the new hires. Provided service work when necessary.

Minifog Service Manager

Flamex, INC
Greensboro, NC
01.2014 - 04.2019

Scheduled Inspections, repair installations and commission of Flamex Minifog system. Conducted Service, repairs, installations and commissioning of our system. Worked closely with the customers to ensure that we were onsite when the customer had their scheduled downdays.

Electronics Technician

Flamex
Greensboro, NC
03.2006 - 01.2014

Worked as both Spark Detection and Minifog technician. Tested, inspected, repaired and started up Flamex Suppression systems. Troubleshot various electrical and mechanical problems with the system. Provided service and repairs in a timely manner to ensure that the customers were properly protected.

Electronic Technician

Custome Electronics System
Rural Hall, NC
05.1991 - 03.2006

Various duties included assembly of circuit boards, wiring products, testing a number of different devices for industrial control applications. Assisted the Engineer in researching and developing new products. Assisted with writing product cutsheets and User Manuals.

US Army

US Army
Various
01.1984 - 01.1998

Worked in Military Intellegence. Held a Top Secret Security Clearence. Worked live mission the entire time I was in service. Responcible for running missions on my last assignment. Had higher ranking solders working under me.

Education

Associate of Applied Science - Electronic Engineering Technologies

Forsyth Technical Community College
Winston-salem, NC
08.1989 - 05.1991

Skills

Training and mentoring

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

We boil at different degrees.
Ralph Waldo Emerson

Timeline

Customer Support Coordinator

Flamex Inc.
01.2021 - Current

Service Manager

Flamex, INC
04.2019 - 01.2021

Minifog Service Manager

Flamex, INC
01.2014 - 04.2019

Electronics Technician

Flamex
03.2006 - 01.2014

Electronic Technician

Custome Electronics System
05.1991 - 03.2006

Associate of Applied Science - Electronic Engineering Technologies

Forsyth Technical Community College
08.1989 - 05.1991

US Army

US Army
01.1984 - 01.1998
Steven SteeleTechnical Support Coordinator