Steven Stemmer
Huntersville,NC
Summary
Hands on technology executive with a dynamic and innovative approach. Over 20 years of experience leading high-performing engineering teams and delivering cutting-edge solutions. Skilled in developing scalable systems, enhancing security, and optimizing data processing for global financial institutions. A strategic leader with a proven track record of driving business growth through technology initiatives and fostering cross-functional collaboration. Committed to driving transformation in the technology ecosystem, improving customer experience, and ensuring compliance with industry regulations. Exceptional communicator with a keen ability to build alignment across all constituencies.
Overview
17
17
years of professional experience
Work History
Vice President – Payments Engineering
Paymentus Corp
01.2020 - Current
- Lead a team of 200+ architects, software engineers and QA Automation engineers across 3 countries responsible for Paymentus' Bill Payment, Presentment and Money Movement SAAS platforms executing 600M+ annual transactions driving $870M revenue
- Executed growth strategy increasing Engineering team by 5 fold expanding from start up to post-IPO achieving 30% annual revenue growth
- Led I.T
- M&A activities, identifying and integrating acquisitions supporting product expansion and revenue growth
- Developed and implemented robust fraud detection and prevention systems using AI/ML, reducing chargebacks and minimizing fraud risk
- Collaborated closely with executive leadership to set strategic direction, aligning engineering initiatives with business goals and customer needs
- Ensured PCI-DSS, GDPR, ADA and SOC-2 compliance, minimizing security vulnerabilities and safeguarding customer data
- Played a pivotal role in pre and post-sales vendor and partner relationships, leading to the adoption of strategic partnerships and integration of third-party payment processors
- Led agile transformation within the department, resulting in a 200% improvement meeting delivery commitments, 35% improvement in delivery timelines and a 25% increase in team productivity
- Oversaw execution of 300+ projects annually in collaboration with Project Implementations, Product Management, Treasury Operations and Payment Processing
Senior Director – Information Technology
Paymentus Corp
01.2019 - 01.2020
- Managed a team of 50+ managers and engineers delivering solutions for payment expansion to Paypal Bill Pay, Amazon Alexa and multiple other networks in support of Instant Payment Network rollout
- Built and optimized payment gateway integrations, supporting over 20,000 global merchants and partners
- Led cloud transformation to leverage infinitely scalable cloud services utilizing technologies such as Kubernetes, Kafka, MinIO, Terraform, ArgoCD
Director – Information Technology
Paymentus Corp
01.2018 - 01.2019
- Responsible for availability, capacity and security oversight
- Managed all technical partnerships including Paypal, Amazon and Walmart from pre-sales through implementation
Vice President – Information Technology
River Rock Capital Partners
01.2017 - 01.2018
- Responsible for all IT operations supporting asset management firm deploying $600m capital per annum
- Built new internal IT organization leveraging Agile/DevOps to accelerate technology innovation and delivery
- Transformed legacy application powering $4 billion deployed capital to an Artificial Intelligence/Machine Learning SaaS platform geared to Institutional Investors
Director - Customer Data Technologies
Western Union
01.2015 - 01.2017
- Led diverse team of professionals to create cloud-based solution for managing customer privacy preferences to adhere to global privacy laws and GDPR regulations while maximizing customer engagement
- Implemented satellite customer data solution in Russia synchronized with master data systems in U.S
- $12MM effort supporting compliance with local data privacy laws protecting $129MM annual revenue
- Led transition of data support team to a managed service model resulting in 33% support cost savings
Director – Big Data and Analytics Engineering
Western Union
01.2014 - 01.2015
- Directed team of data architects, data analysts, database developers and java developers to deliver business intelligence and operational data solutions across multiple domains
Director – Information Technology
Western Union
01.2011 - 01.2014
- Assembled and led team in the design, development, delivery and operational support of $29MM Customer Master Data Management platform managing 400MM customer profiles
- Delivered platform with sub second SLA integrated with POS and Web/Mobile platforms across 500k locations in 200+ countries
Director – Global Database Administration
Western Union
01.2008 - 01.2011
- Directed team of Database Administrators around the globe supporting 3000 databases spanning 150+ servers and clusters
Education
Electrical Engineering -
Carnegie-Mellon University
Pittsburgh, PennsylvaniaSkills
- Engineering Leadership & Team Management
- Strategic Planning & Execution
- Cross-Functional Collaboration
- Cloud Migration and Scalable Architecture Design
- Security & Compliance (PCI-DSS, GDPR, HIPAA, SOC)
- Agile & DevOps Methodologies
- Budget Management & Resource Allocation
- Payments and Fintech Innovation
- Machine Learning/Artificial Intelligence
- Risk Management & Fraud Prevention
Affiliations
- Microsoft Customer Advisory Board
- Mentor – Revtech labs
Timeline
Vice President – Payments Engineering
Paymentus Corp
01.2020 - Current
Senior Director – Information Technology
Paymentus Corp
01.2019 - 01.2020
Director – Information Technology
Paymentus Corp
01.2018 - 01.2019
Vice President – Information Technology
River Rock Capital Partners
01.2017 - 01.2018
Director - Customer Data Technologies
Western Union
01.2015 - 01.2017
Director – Big Data and Analytics Engineering
Western Union
01.2014 - 01.2015
Director – Information Technology
Western Union
01.2011 - 01.2014
Director – Global Database Administration
Western Union
01.2008 - 01.2011
Electrical Engineering -
Carnegie-Mellon University
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