Summary
Overview
Work History
Education
Skills
Timeline

Steven Sundar

Fort Lee,NJ

Summary

A committed and hardworking Business Operator striving to achieve high level expectations, meet goals, and increase productivity. Hands on day to day experiences have led me to become a successful team leader and sales trainer. My natural driven passion for the automotive industry allows me to stay consistently motivated. I am a team leader with sales procedures to maximize profits and client acquisition. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Continually driven to drive profitability, control costs, and improve processes.

Overview

12
12
years of professional experience

Work History

General Sales Manager/Pre-Owned Manager

Infiniti Of South Bay
01.2019 - 12.2022
  • Conduct daily and weekly sales meetings with staff to determine monthly and daily sales goals as a team and individually
  • Maintain exceptional profitability in sales department while controlling customer satisfaction
  • Meet and exceed company expectations and monthly achievements
  • Follow all federal, state and local regulations including banks guidelines With
  • Hold strong communication and management skills for customers, employees, and vendors
  • Developing Marketing campaigns and new sales strategies
  • Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training
  • Used Car Manger
  • Research find and acquire best quality pre owned inventory for specific inventory plan based on market
  • Strategy
  • Worked directly hands on day to day with Service, Parts, Reconditioning Managers, and technicians &
  • Managed inventory control (60 day turn)
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
  • Rolled out and coordinated wholesale and retail strategic plans realizing sales gross profit increase $35,000 within 1st month

Used Car Director

Russel Westbrook Hyundai Group
05.2015 - 01.2019
  • Oversee and Manage 4 Hyundai Franchise Stores with most CPO Volume sold in the Country.
  • Acquire large amounts of Pre Owned inventory from all guaranteed and reputable sources, lease returns,
  • Enterprise, Hertz, and Franchise Manheim Sales
  • Highly Experienced Reconditioning specialist with ability to find previously repaired bodywork or damage to maintain healthy profits on all departments
  • Manage and implement processes pertaining to reconditioning, safety, CPO, Service, bodywork estimates, Front line maintenance
  • Attend Monthly Statement Review and generate reports for Meeting to discuss Plans, Profitability and dept expenses
  • Vast Knowledge with purchasing, wholesaling, & retailing Units In quantity using Market day supply, Carfax MMR, NADA, V Square formula, etc
  • Proficient in all Appraisal programs such as, V-auto, Ability to Price all inventory based on Market Characteristics & Carefully Merchandise
  • Achievement: Increased Wholesale profits over 60% within months 5 and maintained consistency

Pre-Owned Sales Manager

Keyes Lexus
10.2012 - 05.2015
  • Led an individual Luxury Pre-Owned Dept MR. KEYES BEST USED CARS Managed & tracked all 250 deals.
  • Created Black Tie Folder folders containing CARFAX, KBB retail book sheet, repair orders, Buyers guide,
  • Oversee and approve all recon from service dept & vendors, Master V-auto Appraisal training to staff
  • Report all transactions & necessary paperwork to business office in timely manner
  • Hired, trained, and directly managed my team for success with high achievements
  • Specialize in SPIFI credit & familiar with all programs and lenders, personally submit deals in accordance to CA guidelines along with following all rules, and regulations.
  • Achieved Highest Gross PVR increase for Keyes Automotive Group within 1st year

Sales Associate

Penske Automotive
09.2010 - 10.2012
  • Achieved and maintained above-expected CSI scores for multiple franchises and manufacturers: Nissan, Toyota, Dodge, Chrsyler, Jeep.
  • Achieved a consistent mark of selling 35-40 cars per month on a 12-month calendar year.
  • Achieved Top Salesman of the Month award at Hudson Nissan
  • 10-Point walk around with potential customer
  • Mastered the 10-steps to a successful and profitable car deal
  • Consistency with customer follow-ups, retention, and referrals.

Education

Associate of Science - Administrative & Business Operations

Bergen Community College, Paramus, NJ
09.2012

Fire 1 & 2 Hazmat Training - Fire & EMS

Bergen County Fire Academy , Mahwah, NJ
01.2010

Skills

  • V- Auto Merchandise Expert
  • V- Square Appraisal
  • New and Pre-Owned Industry
  • Sales Management
  • CPO Recon and Sales PRO
  • All CRM & DMS Software
  • Cold Calling & Follow Up
  • Negotiation and High Closing Ratio
  • Highly energized Sales Meetings
  • Leadership and Team Skill
  • Recondition Bodyshop Mananger
  • Special Ops Management All Dept's
  • Customer Loyalty & Retention

Timeline

General Sales Manager/Pre-Owned Manager - Infiniti Of South Bay
01.2019 - 12.2022
Used Car Director - Russel Westbrook Hyundai Group
05.2015 - 01.2019
Pre-Owned Sales Manager - Keyes Lexus
10.2012 - 05.2015
Sales Associate - Penske Automotive
09.2010 - 10.2012
Bergen Community College - Associate of Science, Administrative & Business Operations
Bergen County Fire Academy - Fire 1 & 2 Hazmat Training , Fire & EMS
Steven Sundar