Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Steven Tate

San Antonio,TX

Summary

Results-driven professional with a decade of diverse experience in food, customer service, and computer analytics. Committed to exceeding customer expectations and achieving desired outcomes. Known for positivity and optimism in all endeavors. Authorized to work in the US for any employer.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

Line Cook/Prep Cook

Texan Sizzle
04.2022 - 07.2024
  • Management skills including-
  • Taking inventory and assisting in creating weekly orders from vendors.
  • Worked the grill station, ensuring timely preparation of dishes while maintaining quality standards.
  • Collaborated with owner to streamline operations and enhance efficiency.
  • Demonstrated expertise in preparing Texan-style dishes, including grilling and seasoning techniques.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Quality Control Inspector

Pure Flavor
08.2021 - 02.2022
  • Gave crucial feedback for quality of products, emailed directly to purchaser.
  • Used company specific software to complete training and increase company retention and productivity rates.
  • Created and deployed successful strategies to ensure detailed inspections.
  • Including taking pictures, measurements, weights, scaring ect.

Call Center Customer Service Representative

Alorica/Express Scripts
03.2021 - 07.2021
  • Took inbound calls to emphasise care and support for Medicare part D customers.
  • Fill and request prescriptions, request pre-authorizations for clients, request store pick-ups or mailing availability.
  • Explain co-pay, billing options, compare insurance claims, help decide best and cheapest route for customers to utilize.

Manufacturing Line Leader

International Commercial Products
04.2019 - 09.2019
  • Followed outlined specifications to implement effective assembly plans.
  • Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
  • Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
  • Monitored machine settings and adjusted to correct malfunctions or errors.
  • Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.

Education

High School Diploma -

Sullivan Sr. High School
Sullivan, MO
05.2007

Associate of Science - Information Technology

Four Rivers Career Center
Washington, MO

Skills

  • Hardware Diagnostics
  • Customer Service
  • Troubleshooting Software
  • LAN
  • Computer Networking
  • VPN
  • Microsoft Windows Server
  • Operating Systems
  • Technical support
  • Sales
  • Report writing
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • Emergency response
  • Patrol operations
  • Conflict de-escalation
  • Conflict resolution techniques

Certification

  • A+ Certified
  • NVCI Training
  • CompTIA Network+
  • BLS Certification
  • Security License
  • Fork Lift
  • De-escalation

Timeline

Line Cook/Prep Cook

Texan Sizzle
04.2022 - 07.2024

Quality Control Inspector

Pure Flavor
08.2021 - 02.2022

Call Center Customer Service Representative

Alorica/Express Scripts
03.2021 - 07.2021

Manufacturing Line Leader

International Commercial Products
04.2019 - 09.2019

Associate of Science - Information Technology

Four Rivers Career Center

High School Diploma -

Sullivan Sr. High School

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Steven Tate