Steven Tavarez
New York,NY
Summary
Trusty employee with experience in various care settings. Strong background in providing quality care to patients and customers of wide ranges of ages and backgrounds. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Medical Secretary
Columbia University Medical Center, Neurosurgery
09.2021 - Current
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Managed provider calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Answered phone calls and messages for physician and medical facility, scheduling appointments, and handling patient inquiries.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized paperwork such as charts and reports for office and patient needs.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Obtained authorizations for procedures such as CT scans, MRI scans.
- Experience in licensing and credentialing providers.
- Submitted payments, and retrieved receipts for reimbursements through concur.
- Managed multiple projects concurrently while maintaining strict deadlines, ensuring timely completion of all assigned tasks.
- Provided coverage for other providers, including the Chair of the Department.
Sales Associate / Cashier Specialist
American Eagle Outfitters, Inc
11.2015 - 03.2020
- Offered each customer top-notch, personal service to boost sales and customer satisfaction,
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Operated cash register for cash, check, credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Arts - Communication Studies
SUNY College At New Paltz
New Paltz, NY05.2021
Skills
- Organized and proactive
- Reliable and punctual
- Written and oral communication skills
- Planning and Coordination
- Self-Motivated
- Critical Thinking and problem solving
Additional Information
References
- Available upon request
Languages
English
Spanish
Timeline
Medical Secretary
Columbia University Medical Center, Neurosurgery
09.2021 - Current
Sales Associate / Cashier Specialist
American Eagle Outfitters, Inc
11.2015 - 03.2020
Bachelor of Arts - Communication Studies
SUNY College At New Paltz
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