Steven Teem
Saint Paul,MN
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with experience resolving customer complaints. Offering exceptional communication and multitasking abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Wendy's Restaurant
Waynesboro, GA
06.2024 - Current
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Performed closing duties such as organizing leftovers into containers for refrigeration or disposal, cleaning grills, and emptying grease traps.
- Made sure that all orders were filled in an accurate and timely manner.
- Cooked hamburgers, chicken breasts, fish fillets and other meats according to store policy.
- Assisted in restocking kitchen supplies when necessary.
- Responded promptly and courteously to guest inquiries and complaints.
- Complied with all safety standards while on the job.
- Followed proper sanitation procedures during food preparation and storage.
- Trained new employees on grill operations and safety protocols.
- Prepared a variety of foods including salads, sandwiches and entrees using established recipes.
- Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
- Operated cash register accurately and efficiently when needed.
Team Member
Chic-Fil-A
Nashville, TN
08.2023 - 12.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Emptied wastebaskets and replaced liners.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Disinfected doorknobs, light switches, tables, chairs, and other high-touch surfaces.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Swept and mopped floors.
Cleanup Crew
Brinson's Tree & Stump Removal
Millen, GA
06.2023 - 08.2024
- Assisted with cutting down of trees.
- Cleaned up limbs and small twigs with various yard tools.
- Trained using a skid steer.
- Experience staying later than scheduled
Stocker
Target
Nashville, TN
01.2024 - 05.2024
- Removed outdated products from shelves in accordance with company policy.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Sorted returned merchandise for restocking or disposal.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Received and processed incoming shipments of merchandise.
- Provided customer service by answering questions about product location, price and availability.
- Stocked shelves with newly arrived products.
- Participated in physical inventories of stock on hand periodically.
- Assisted with store displays as needed.
- Monitored expiration dates of perishable items to ensure freshness.
- Ensured that all products were labeled properly before stocking the shelves.
- Arranged merchandise in an attractive manner to promote sales.
- Followed safety procedures when handling hazardous material or dangerous goods.
Education
High School Diploma -
Hillsboro High School
Nashville, TN05-2023
Skills
- Customer Service
- Cash Handling
- Equipment Operation
- Complaint resolution
- Workplace Safety
- Cleaning
- Parts Labeling
- Safety understanding
- Flexible Schedule
- Attention to Detail
- Clear Communication
- Order Preparation
- Collaboration and Teamwork
- Following Instructions
- Positive Attitude
- Computer Skills
- Money Handling
- Goal Setting and Achievement
- Problem-Solving
Affiliations
- While I was not in school, I spent time doing community service at my local food bank
- Clubs in high school were team building clubs and robotics
- I spend time studying computer parts or building computers
Certification
- OSHA certification
Accomplishments
- Received Honors, as well as my IB certificate while graduating High School
- Graduated with a 4.0 GPA
References
References available upon request.
Timeline
Team Member
Wendy's Restaurant
06.2024 - Current
Stocker
Target
01.2024 - 05.2024
Team Member
Chic-Fil-A
08.2023 - 12.2024
Cleanup Crew
Brinson's Tree & Stump Removal
06.2023 - 08.2024
High School Diploma -
Hillsboro High School