Summary
Overview
Work History
Education
Skills
Certification
Recognition
References
Timeline
Generic

Steven Tollette

El Dorado,AR

Summary

Seeking a managerial or supervisory position that will offer benefits and growth potential. This opportunity will fully utilize my leadership, motivational, organizational, and technical skills.

30 years of experience in hazardous waste management, including Site supervision, sampling & profiling, disposal options, transportation and storage of waste, and emergency response. Knowledgeable in the interpretation of and compliance with OSHA, RCRA, EPA regulations, codes, and standards. Seasoned Operations Manager with a proven track record at Clean Harbors, managing over 100 employees and leading plant operations with a keen focus on process improvement and labor relations. Extensive background in driving organizational change, enhancing workflow, and maintaining rigorous safety compliance. Highly skilled in workforce management and interpersonal communication, consistently achieving significant operational efficiencies.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Operations Manager

Clean Harbors
08.2006 - 02.2024
  • Reported to General Manager
  • Responsible for over 100 direct employees at the site
  • Responsible for the material handling operations, technical services, environmental, health and safety and human resources support
  • Also was the site lead for the HR employee issues and union matters.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Developed and maintained relationships with external vendors and suppliers.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

General Manager

Clean Harbors
05.2005 - 08.2006
  • Reported to Vice President
  • Responsible for a staff of 22 in two service departments
  • Responsible for all plant operations, transportation, technical services, environmental, health and safety and other support services.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Interacted well with customers to build connections and nurture relationships.

General Manager

Clean Harbors
05.2002 - 05.2005
  • Reported to Vice President
  • Responsible for a staff of 32 people
  • Responsible for all plant operations, transportation, technical services, environmental, health and safety and other support services.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed time efficiently in order to complete all tasks within deadlines.

Account Supervisor

Clean Harbors
01.2000 - 10.2002
  • Supervised assigned accounts daily waste/ packaging operation
  • Supervised Field Services personnel and associated subcontractors
  • Ensured shipments met all DOT, RCRA and governmental regulations.
  • Established trust with clients by maintaining open lines of communication and promptly addressing concerns or issues.

Receiving Supervisor

Clean Harbors
06.1997 - 12.1999
  • Supervised the unloading and receiving of hazardous waste
  • Assured the safe handling of waste prior to incineration
  • Supervised the warehouse personnel in the daily operations.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Enforced team adherence to safety regulations and protocols.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.

Field Chemist II, Field Services

Clean Harbors
06.1995 - 06.1997
  • Ensured proper segregation of materials for lab packing
  • Identified, labeled, and marked waste for disposal
  • Completed all required paperwork associated with the preparation for shipment of material
  • Ensured shipments meet all DOT, RCRA and governmental regulations (federal, state & local).
  • Improved hazardous waste management by conducting thorough field analysis and accurate documentation.
  • Enhanced environmental safety by collecting, analyzing, and categorizing samples for proper disposal.
  • Prepared waste drums for pick-up and delivery to comply with local, state and federal regulations for treatment and disposal of hazardous waste.
  • Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.

Education

Business Management -

Arkansas State University
Jonesboro, AR
01.1994

Liberal Arts & Science -

Arkansas State University- AAS
Beebe, AR
01.1993

Printing Management -

University of Arkansas Community College
Morrilton, AR
01.1991

Skills

  • Business Administration
  • Inventory Management
  • Teamwork and Collaboration
  • Policy Development and Enforcement
  • Incidents management
  • Staff Management
  • Decision-Making
  • Process flows
  • Operations Monitoring
  • Maintaining Compliance
  • Labor Relations
  • Building and Facility Management
  • Employee reviews
  • Performance Improvement
  • Workforce Management
  • Logistics
  • Employee relations and conflict resolution
  • Product Management
  • Continuous improvements
  • Process Improvements
  • Regulatory Compliance
  • Negotiation
  • Performance Management
  • Problem-Solving
  • Organizational Management
  • Warehouse Operations
  • Policies and procedures implementation
  • Staff Scheduling
  • Performance monitoring
  • Contract Management
  • Employee Development
  • Performance Evaluations

Certification

  • Microsoft Excel
  • Word
  • Internet
  • Win Web
  • California Title 22 Hazardous Waste Generator
  • Arkansas Department of Environmental Quality (Commercial Hazardous Waste Facility Operator)
  • Incident/Emergency Coordinator
  • Arkansas Fire Academy (Module 17: EMS1st Responder)
  • Arkansas Fire Academy (Fire Brigade 16 hours)
  • 40 OSHA 29CFR Hazardous Materials Management & Safety
  • Hazardous Materials Awareness & Transportation Safety
  • OSHA 10-hour General Industry Safety & Health
  • CPR Training
  • Transcaer (6-hour Emergency Response Training)
  • Quest Diagnostics (Online Instant Urine Testing Training)
  • FEMA National Fire Academy (Operational First Responders)
  • DNV Incident Investigation

Recognition

Several awards for Outstanding Contributions to the Company.

References

Upon Request

Timeline

Operations Manager

Clean Harbors
08.2006 - 02.2024

General Manager

Clean Harbors
05.2005 - 08.2006

General Manager

Clean Harbors
05.2002 - 05.2005

Account Supervisor

Clean Harbors
01.2000 - 10.2002

Receiving Supervisor

Clean Harbors
06.1997 - 12.1999

Field Chemist II, Field Services

Clean Harbors
06.1995 - 06.1997

Business Management -

Arkansas State University

Liberal Arts & Science -

Arkansas State University- AAS

Printing Management -

University of Arkansas Community College

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Steven Tollette