STEVEN TORRES
Haines City
Summary
Motivated and results-driven Sales Manager with over 5 years of combined experience in roofing, construction, and real estate sales. Proven track record of driving revenue growth, leading high-performing sales teams, and delivering exceptional client experiences from project inception to completion. Expert in insurance claim negotiation, project estimation, and closing complex residential and commercial roofing contracts. Bilingual in English and Spanish, with excellent communication, leadership, and customer service skills. Dedicated to building trust with clients and teams while ensuring top-quality service and long-term relationships.
Overview
13
13
years of professional experience
Work History
Sales Manager
Top Rank Builder & Roofing
01.2023 - Current
- Lead a team of roofing sales representatives, providing ongoing training, goal setting, and performance management.
- Develop and implement sales strategies that increased company revenue and market visibility across residential and commercial sectors.
- Conduct roof inspections, create detailed estimates, and guide homeowners through the insurance claims process.
- Collaborate closely with production and project management teams to ensure quality control and client satisfaction from start to finish.
- Build long-term client relationships through transparency, professionalism, and reliable follow-up service.
- Consistently achieve and surpass monthly and quarterly sales goals.
Licensed Real Estate Sales Associate
Dalton Wade Real Estate Group
01.2020 - Current
- Lead and mentor a growing team of real estate professionals to achieve and exceed sales goals across residential and commercial markets.
- Implement innovative marketing and lead generation strategies using social media, MLS platforms, and community outreach, increasing listing exposure by over 40%.
- Conduct detailed market analyses to determine competitive pricing and guide client decision-making.
- Negotiate and close multiple six-figure transactions annually while maintaining a client satisfaction rating above 95%.
- Oversee the preparation and review of all contracts, disclosures, and documentation in compliance with Florida real estate laws.
- Build long-term relationships with buyers, sellers, and investors, earning repeat business and client referrals.
Mechanical Insulator / Project Team Member
Local 19
01.2016 - 01.2019
- Managed and executed insulation projects for commercial and industrial mechanical systems, ensuring quality and adherence to safety standards.
- Collaborated with project managers and contractors to ensure timely project completion and budget control.
Water Purification Specialist / Team Trainer
U.S. Army National Guard
01.2013 - 01.2019
- Trained and led personnel in water purification operations, maintaining high performance standards under pressure.
- Developed leadership, discipline, and teamwork skills critical to achieving mission objectives.
Education
Florida Real Estate Sales License -
Sebring Real Estate School
Sebring, FL01.2020
High School Diploma - undefined
Petra Mercado High School
Humacao, PR01.2012
Skills
- Real Estate Sales & Brokerage Leadership
- Team Development & Coaching
- Business Growth & Market Expansion
- Strategic Marketing & Lead Generation
- Contract Negotiation & Closing
- CRM & Lead Management Systems
- Marketing & Territory Development
- Customer Service & Retention
- Bilingual Communication (English / Spanish)
- MLS Platforms (Stellar MLS, Realtorcom, Zillow)
- CRM Software (Roofr, Follow Up Boss)
- Microsoft Office Suite
- Social Media Advertising & Lead Management Tools
Accomplishments
- Closed dozens of successful transactions.
- Consistently exceeded quarterly and annual sales targets since 2022.
- Recognized for outstanding client service and repeat client growth.
- Expanded personal brand presence and community reputation through strategic marketing and referrals.
Timeline
Sales Manager
Top Rank Builder & Roofing
01.2023 - Current
Licensed Real Estate Sales Associate
Dalton Wade Real Estate Group
01.2020 - Current
Mechanical Insulator / Project Team Member
Local 19
01.2016 - 01.2019
Water Purification Specialist / Team Trainer
U.S. Army National Guard
01.2013 - 01.2019
High School Diploma - undefined
Petra Mercado High School
Florida Real Estate Sales License -
Sebring Real Estate School