Steven Torres Caseres
The Bronx,NY
Summary
United States Marine Corps Sergeant. Focused System Administrator that is determined to deliver results and professional work for every assignment. Trained in VMware, Microsoft Exchange, Sharepoint, and Active Directory.
Overview
5
5
years of professional experience
Work History
System Administrator
United States Marine Corps
11.2019 - Current
- Managed user accounts, security group permissions and passwords.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Met changing system demand by developing and deploying new technical solutions.
- Conduct the installation, configuration, operation, integration, protection, maintenance and troubleshooting of cyber communication systems.
- Execute the integration of multiple information systems to include Data Distribution System-Replacement/ Modular (DDS-R/M), in a network environment.
- Deployed twice to the Middle East as the Assistant Data Systems Chief.
- Responsible for the training and discipline, as well as provided leadership and guidance of the Marines under my charge.
- Installed, maintained, and configured routers, switches, and encryption devices, to include router and switch Internet Operating Systems.
TECHNICIAN BUS/GOV
Verizon Business
12.2022 - Current
- Perform complex testing and complex provisioning functions on DS0/DS1/DS3 circuits/equipment, to support both installation and maintenance activities. Ability to access network equipment to include both DXC’s, switches, and transport equipment, and utilize remote test systems.
- Perform routine testing related to OCN (optical circuits) and next generation services, to support both installation and maintenance activities.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Collaborated with field operations personnel to complete physical work that is needed in support of installation and maintenance activities.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
Some College (No Degree) -
Monroe College
The Bronx, NYHigh School Diploma -
Morris Academy for Collaborative Studies
The Bronx, NY06.2019
Skills
- Problem-Solving
- Attention to Detail
- Technical Support
- User Management
- Network Administration
- Virtualization Technologies
- System Upgrades
- Teamwork and Collaboration
- Team Leadership
Additional Information
- Active Secret Level Clearance (02/01/20 - Present)
Timeline
TECHNICIAN BUS/GOV
Verizon Business
12.2022 - Current
System Administrator
United States Marine Corps
11.2019 - Current
Some College (No Degree) -
Monroe College
High School Diploma -
Morris Academy for Collaborative Studies